[{"data":1,"prerenderedAt":339},["ShallowReactive",2],{"project-10938510":3},{"id":4,"name":5,"line":6,"line_source":7,"title":8,"url":9,"domain":10,"maker":11,"posted_at":12,"year":13,"points":14,"comments":15,"rank_in_year":16,"shown_in_year":17,"top":18,"tier":19,"category":20,"subcategory":21,"format":22,"keywords":23,"reception":28,"sentiment":29,"stance_mix":30,"scored_comments":34,"aspects":35,"strip":43,"post_text":46,"what":47,"said":91,"maker_in_thread":196,"shape":207,"grid":211,"attempts":300,"same_week":301,"maker_shows":33,"maker_hidden":331,"reader_version":332,"card":333},"10938510","Chatlio","Live chat with your web visitors directly from Slack","title","Show HN: Chatlio – Live chat with your web visitors directly from Slack","https:\u002F\u002Fchatlio.com\u002F","chatlio.com","johne20",1453302328,2016,136,37,261,2264,12,"notable","web_saas","live chat widget","web_app",[24,25,26,27],"live chat","slack integration","website chat","customer support","loved",0.382,{"positive":31,"neutral":32,"mixed":33,"critical":33},11,14,1,27,{"execution":36,"idea":39,"design":41,"pricing":42},{"positive":37,"critical":38},2,0,{"positive":40,"critical":33},7,{"positive":38,"critical":38},{"positive":33,"critical":38},[44,44,38,38,38,44,38,33,45,38,45,38,45,45,45,38,44,38,45,45,44,45,45,45,45,44,44,44,45,44,45,38,45,38,45,44,44],5,3,null,{"problem":48,"audience":59,"pricing":68,"motivation":46,"time_to_build":46,"stack":76,"openness":88,"stage":89,"team_size":90},{"value":49,"source":50,"evidence":51},"Lets businesses chat with website visitors from inside Slack","commenter",[52,56],{"id":53,"by":54,"text":55},"10940239","cdolan92","I set up chatlio over 5 months ago for my business. I do not have enough positive things to say about it. We close over 20% of our Chatlio conversations. Here are other…",{"id":57,"by":11,"text":58},"10938677","Good question. Each visitor gets a dedicated channel. It makes it easy to respond back to them. When conversation is ended, we archive the channel. If they ever come back we…",{"value":60,"source":61,"evidence":62},"Businesses with websites that want sales or support chat","inferred",[63,64],{"id":53,"by":54,"text":55},{"id":65,"by":66,"text":67},"10939396","propter_hoc","This is truly awesome and I'd love to become a user. How might you recommend integrating video calls? We do KYC checks of clients and sometimes need a brief face-to-face.",{"value":69,"source":50,"evidence":70},"Paid subscription, described as worth every penny",[71,72],{"id":53,"by":54,"text":55},{"id":73,"by":74,"text":75},"10940167","_AllenStone","I use this for one of my companies, and getting ready to roll it out on my second. It's worth every penny.",[77,84],{"value":78,"source":79,"evidence":80},"Go (backend)","maker",[81],{"id":82,"by":11,"text":83},"10938619","Our backend is written in golang and frontends React\u002FRaw JS.",{"value":85,"source":79,"evidence":86},"React",[87],{"id":82,"by":11,"text":83},"unknown","launched","company",{"praise":92,"objections":120,"requests":132,"questions":154,"alternatives":168},[93,97,101,105],{"value":94,"source":50,"evidence":95},"Quick setup and no noticeable page load impact",[96],{"id":53,"by":54,"text":55},{"value":98,"source":50,"evidence":99},"Works well inside Slack with no extra accounts needed",[100],{"id":53,"by":54,"text":55},{"value":102,"source":50,"evidence":103},"Helpful support from the team",[104],{"id":53,"by":54,"text":55},{"value":106,"source":50,"evidence":107},"Clear, useful idea",[108,112,116],{"id":109,"by":110,"text":111},"10939592","HorizonXP","Awesome. I wanted to build this for ourselves, but I'll just sign up and use your product. Great job.",{"id":113,"by":114,"text":115},"10940282","misiti3780","awesome idea",{"id":117,"by":118,"text":119},"10939091","thoughtpalette","Glad to see another competitor in this space! Looks to be a great product.",[121,128],{"value":122,"source":50,"evidence":123},"Archiving a channel per visitor may clutter Slack and hit limits",[124],{"id":125,"by":126,"text":127},"10946568","petercooper","So I love the idea and execution but have one major worry before signing up. If you're creating an entirely new channel and archiving it every time, does that mean my archived…",{"value":129,"source":50,"evidence":130},"Lacks a native video call option for KYC checks",[131],{"id":65,"by":66,"text":67},[133,140,147],{"value":134,"source":50,"evidence":135},"Integration with Intercom",[136],{"id":137,"by":138,"text":139},"10941572","asadlionpk","I really love the idea. Though we currently use Intercom and would be hard to move from it. I really want this integration in Intercom (and I am sure they will do this soon). So…",{"value":141,"source":50,"evidence":142},"Support for HipChat",[143],{"id":144,"by":145,"text":146},"10940525","NikolaeVarius","Any plans for something similar for hipchat?",{"value":148,"source":50,"evidence":149},"Ability to set visitor user ID for matching",[150],{"id":151,"by":152,"text":153},"10940990","michaelmior","Is there any way to get\u002Fset this UUID so I can allow the user to use the same channel if I have my own way of identifying them?",[155,161],{"value":156,"source":50,"evidence":157},"Does each visitor get a dedicated channel or temporary user?",[158],{"id":159,"by":110,"text":160},"10938653","When a visitor messages us, does it start a new channel, or are they given a temporary user on Slack?",{"value":162,"source":50,"evidence":163},"How are returning visitors identified?",[164],{"id":165,"by":166,"text":167},"10939143","pimlottc","How does it identify the user when they come back?",[169,176,182,189],{"value":170,"source":50,"evidence":171},"Talkus",[172],{"id":173,"by":174,"text":175},"10938713","seyz","Trendy kind of app. e.g. https:\u002F\u002Fwww.talkus.io :-)",{"value":177,"source":50,"evidence":178},"Slaask",[179],{"id":180,"by":174,"text":181},"10951316","Discover one more: https:\u002F\u002Fslaask.com\u002F",{"value":183,"source":50,"evidence":184},"Rocket.Chat live chat",[185],{"id":186,"by":187,"text":188},"10939326","creamyhorror","Definitely a needed sort of product; my congratulations to the team. A non-Slack alternative: I was looking for this feature, but wanted to move my company away from Slack to one…",{"value":190,"source":50,"evidence":191},"Prudio",[192],{"id":193,"by":194,"text":195},"10940334","jxm262","This reminds me a bit of Prudio http:\u002F\u002Fwww.prudio.com\u002F Saw that project on the old assembly site (was a cool idea).",{"comments":197,"answered":198,"key":199},6,4,[200,203,206],{"id":201,"text":202},"10939100","Thanks! We have iterated on this for over 1.5 years, and worked out a lot of kinks associated with these types of integrations.",{"id":204,"text":205},"10971173","We (Chatlio) like to think we started the trend ;) But verify that with the wayback machine. :) And if imitation is a form of flattery, we are very \"flattered\" by these. But in…",{"id":57,"text":58},{"commenters":208,"max_depth":197,"maker_replies":197,"first_comment_mins":209,"lifespan_hours":210},29,10,130,[212,214,216,220,224,227,230,232,234,236,238,240,241,242,246,247,250,251,254,256,257,260,262,265,268,271,273,275,279,280,281,284,285,287,290,293,295],[53,38,44,213,54,38],"project\u002Fpositive\u002Fexecution",[186,33,44,215,187,38],"project\u002Fpositive\u002Fidea",[217,33,38,218,219,38],"10939846","other\u002Fneutral\u002Fnone","kordless",[221,33,38,222,223,38],"10940721","commenter\u002Fneutral\u002Fnone","jay-saint",[225,33,38,222,226,38],"10942838","ibarreto",[228,37,44,215,229,38],"10938651","nswanberg",[201,37,38,231,11,33],"maker\u002Fneutral\u002Fexecution",[173,45,33,233,174,38],"project\u002Fcritical\u002Fidea",[180,45,45,235,174,38],"project\u002Fneutral\u002Fidea",[204,45,38,237,11,33],"maker\u002Fneutral\u002Fprivacy",[159,198,45,239,110,38],"project\u002Fneutral\u002Fdesign",[57,198,38,239,11,33],[165,198,45,239,166,38],[243,198,45,244,245,38],"10939712","project\u002Fneutral\u002Fexecution","dvdplm",[151,198,45,239,152,38],[248,198,38,249,11,33],"10941145","maker\u002Fneutral\u002Fdesign",[109,198,44,215,110,38],[252,198,38,218,253,38],"10941542","fiatjaf",[125,198,45,255,126,38],"project\u002Fmixed\u002Fexecution",[65,44,45,239,66,38],[258,44,44,213,259,38],"10939479","redox_",[261,44,45,235,245,38],"10939506",[263,197,45,235,264,38],"10940137","schappim",[266,197,45,244,267,38],"10941037","aaronkrolik",[269,197,45,235,270,38],"10941520","joeyspn",[73,40,44,272,74,38],"project\u002Fpositive\u002Fpricing",[137,274,44,215,138,38],8,[276,277,44,215,278,38],"10942146",9,"surds",[193,209,45,235,194,38],[117,31,44,215,118,38],[282,18,45,244,283,38],"10938607","lumberjack",[82,18,38,231,11,33],[144,286,45,235,145,38],13,[288,286,38,289,11,33],"10940636","maker\u002Fneutral\u002Fidea",[291,32,45,239,292,38],"10941720","elwell",[113,294,44,215,114,38],15,[296,297,44,298,299,38],"10938579",16,"project\u002Fpositive\u002Fnone","dannylowney",[],[302,307,312,317,321,326],{"id":303,"name":304,"points":305,"category":306},"10930718","Nativefier",162,"dev_tools",{"id":308,"name":309,"points":310,"category":311},"10908987","OSwatch",150,"productivity",{"id":313,"name":314,"points":315,"category":316},"10915761","IPalyzer",123,"infrastructure",{"id":318,"name":319,"points":320,"category":20},"10924533","CMS.js",117,{"id":322,"name":323,"points":324,"category":325},"10941966","resdet",113,"learning_science",{"id":327,"name":328,"points":329,"category":330},"10919564","py14",96,"languages",false,"v2",{"id":334,"name":5,"line":6,"ai":331,"cat":20,"year":13,"points":14,"comments":15,"rec":28,"s":335,"top":18,"kw":336,"maker":11,"domain":10,"tier":19,"attempts":38,"strip":337,"url":9,"mix":338,"praise":94,"objection":122,"sub":21},10938510,0.38,[24,25,26,27],"5500050130303330503353333555353030355",[31,32,33,33],1793990936617]