[{"data":1,"prerenderedAt":218},["ShallowReactive",2],{"project-1344683":3},{"id":4,"name":5,"line":6,"line_source":7,"title":8,"url":9,"domain":10,"maker":11,"posted_at":12,"year":13,"points":14,"comments":15,"rank_in_year":16,"shown_in_year":17,"top":15,"tier":18,"category":19,"subcategory":20,"format":21,"keywords":22,"reception":27,"sentiment":28,"stance_mix":29,"scored_comments":33,"aspects":34,"strip":38,"post_text":40,"what":41,"said":63,"maker_in_thread":136,"shape":148,"grid":153,"attempts":190,"same_week":191,"maker_shows":30,"maker_hidden":210,"reader_version":211,"card":212},"1344683","GainGeek","Talking to your customers made easy.","title","Show HN: Talking to your customers made easy.","http:\u002F\u002Fgaingeek.com","gaingeek.com","edo",1273767795,2010,24,19,68,370,"shown","web_saas","customer feedback chat widget","web_app",[23,24,25,26],"customer development","live chat","customer feedback","lean startup","mixed",-0.196,{"positive":30,"neutral":31,"mixed":31,"critical":32},1,2,3,8,{"idea":35,"design":36},{"positive":30,"critical":31},{"positive":37,"critical":30},0,[37,37,37,30,37,32,30,37,32,37,39,32,37,37,37,37,37,32,30],5,"Dear Hackers and founders,\n\nI am working on a startup which aims to make customer development\neasier, faster and perhaps lazier. We all know how important \nit is to talk to customers, GainGeek (http:\u002F\u002Fgaingeek.com)\nmakes this process easier.\n\nMy hope is that this app will resonate with all those following\nEric Ries's Lean startup and Steve Blank's customer development strategy.\nI thought it would be a great idea to submit my idea to the eyes of \nthe most critical crowd I know. Please let me know what you think.\n\nCheers,\nEdo.\n\nPS: Some will note that this app could be intrusive.\n    My bet is t",{"problem":42,"audience":51,"pricing":55,"motivation":56,"time_to_build":55,"stack":60,"openness":61,"stage":62,"team_size":61},{"value":43,"source":44,"evidence":45},"Makes talking to customers and collecting feedback easier and faster","maker",[46,48],{"id":47},"post",{"id":49,"by":11,"text":50},"1344823","There are a lot of ideas, a few of them being: - When you release a new feature\u002Fservice\u002Fproduct, you'll get the possibility to open a thread in which you can store…",{"value":52,"source":44,"evidence":53},"Startups following customer development methods",[54],{"id":47},null,{"value":57,"source":44,"evidence":58},"Make customer development easier and lazier for startups",[59],{"id":47},[],"unknown","prototype",{"praise":64,"objections":80,"requests":107,"questions":119,"alternatives":130},[65,73],{"value":66,"source":67,"evidence":68},"Useful idea for early-adopter users","commenter",[69],{"id":70,"by":71,"text":72},"1345526","JangoSteve","I think this would work well, provided the users you target are the early-adopter\u002Fevangelist-type people (like us on HN). However, use this on someone like my girlfriend or my…",{"value":74,"source":67,"evidence":75},"Interesting direction for feedback and A\u002FB testing",[76],{"id":77,"by":78,"text":79},"1344906","NEPatriot","Customer Dev talks about stating assumptions - you should definitely have the ability to quantify the results of the assumption validation process. I think if you combine this…",[81,93,100],{"value":82,"source":67,"evidence":83},"Pop-up chat may scare visitors away",[84,88,92],{"id":85,"by":86,"text":87},"1344747","rlpb","I like the idea, but I wonder how effective it would be and how many visitors would freak out and leave with a negative experience. A negative response is my immediate fear in…",{"id":89,"by":90,"text":91},"1344817","muxxa","Paraphrased from a non-technical user I talked to recently: \"I can browse & evaluate services on the web more effectively and at leisure as there is no implicit pressure from a…",{"id":70,"by":71,"text":72},{"value":94,"source":67,"evidence":95},"Looks like fake chat popups on spam sites",[96],{"id":97,"by":98,"text":99},"1345581","sjf","Indeed, it appears similar to the fake facebook chat popups on porn and spam sites. I would have difficulty believing there was a real person behind it.",{"value":101,"source":67,"evidence":102},"Essentially a clone of Olark",[103],{"id":104,"by":105,"text":106},"1344769","tptacek","So, this is basically Olark (a YC company). We use Olark and are happy with them.",[108,115],{"value":109,"source":67,"evidence":110},"Help desk only interface without popups",[111],{"id":112,"by":113,"text":114},"1345197","mbenjaminsmith","I was hoping this would be an alternative to Olark. They seem like a cool company but I have constant connection problems with them. I haven't used them long enough to figure out…",{"value":116,"source":67,"evidence":117},"Keep image mouseovers",[118],{"id":85,"by":86,"text":87},[120,126],{"value":121,"source":67,"evidence":122},"How does the tool focus on customer development?",[123],{"id":124,"by":105,"text":125},"1344797","Tell me more about how your tool focuses on customer development? I'm very interested.",{"value":127,"source":67,"evidence":128},"What are the visitor effectiveness figures?",[129],{"id":85,"by":86,"text":87},[131],{"value":132,"source":67,"evidence":133},"Olark",[134,135],{"id":104,"by":105,"text":106},{"id":112,"by":113,"text":114},{"comments":137,"answered":30,"key":138},6,[139,142,145],{"id":140,"text":141},"1344737","For some reason, the text in the original display doesn't show, that's why this comment here should substitute: Dear Hackers and founders, I am working on a startup which aims to…",{"id":143,"text":144},"1345449","Ah, didn't know that. Strange that the interface allows me to write all that text, when it won't show anyway.",{"id":146,"text":147},"1344850","Interesting indeed. Would the disadvantages, especially in early startups that have no traction yet anyway, outweigh the benefits? That is: being able to go through the customer…",{"commenters":149,"max_depth":150,"maker_replies":137,"first_comment_mins":151,"lifespan_hours":152},10,4,12,161,[154,156,159,160,162,164,166,167,169,170,171,173,175,177,180,182,185,187,188],[140,37,37,155,11,30],"other\u002Fneutral\u002Fnone",[157,37,37,155,158,37],"1345434","rick_2047",[143,37,37,155,11,30],[89,30,30,161,90,37],"project\u002Fcritical\u002Fidea",[146,30,37,163,11,30],"project\u002Fneutral\u002Fidea",[85,31,32,165,86,37],"project\u002Fmixed\u002Fidea",[104,32,30,161,105,37],[168,32,37,163,11,30],"1344785",[124,32,32,163,105,37],[49,32,37,163,11,30],[77,32,39,172,78,37],"project\u002Fpositive\u002Fidea",[112,32,32,174,113,37],"project\u002Fneutral\u002Fdesign",[176,32,37,174,11,30],"1345242",[178,32,37,179,113,37],"1345295","commenter\u002Fneutral\u002Fnone",[181,32,37,179,71,37],"1345516",[183,32,37,179,184,37],"1349495","bcx",[186,32,37,179,113,37],"1363602",[70,150,32,165,71,37],[97,150,30,189,98,37],"project\u002Fcritical\u002Fdesign",[],[192,197,202,206],{"id":193,"name":194,"points":195,"category":196},"1345897","Etude",94,"productivity",{"id":198,"name":199,"points":200,"category":201},"1346010","maskedmail",16,"security_privacy",{"id":203,"name":204,"points":31,"category":205},"1347180","searchthebook","consumer_social",{"id":207,"name":208,"points":31,"category":209},"1359655","CubeOut","games",false,"v2",{"id":213,"name":5,"line":6,"ai":210,"cat":19,"year":13,"points":14,"comments":15,"rec":27,"s":214,"top":15,"kw":215,"maker":11,"domain":10,"tier":18,"attempts":37,"strip":216,"url":9,"mix":217,"praise":66,"objection":82,"sub":20},1344683,-0.2,[23,24,25,26],"0001031030530000031",[30,31,31,32],1793990867229]