[{"data":1,"prerenderedAt":267},["ShallowReactive",2],{"project-15589742":3},{"id":4,"name":5,"line":6,"line_source":7,"title":8,"url":9,"domain":10,"maker":11,"posted_at":12,"year":13,"points":14,"comments":15,"rank_in_year":16,"shown_in_year":17,"top":18,"tier":19,"category":20,"subcategory":21,"format":22,"keywords":23,"reception":28,"sentiment":29,"stance_mix":30,"scored_comments":35,"aspects":36,"strip":41,"post_text":43,"what":44,"said":73,"maker_in_thread":160,"shape":170,"grid":173,"attempts":230,"same_week":231,"maker_shows":42,"maker_hidden":260,"reader_version":261,"card":262},"15589742","Minimalchat","Open Source alternative to services like Intercom.io and Smooch","title","Show HN: Open Source alternative to services like Intercom.io and Smooch","https:\u002F\u002Fgithub.com\u002Fminimalchat\u002Fclient","github.com","mihok",1509404266,2017,163,23,227,2242,11,"notable","web_saas","live chat widget","library",[24,25,26,27],"live chat","open source chat","website messaging","intercom alternative","mixed",-0.32,{"positive":31,"neutral":32,"mixed":33,"critical":34},0,5,3,4,12,{"idea":37,"performance":38,"privacy":39,"docs":40},{"positive":31,"critical":34},{"positive":31,"critical":31},{"positive":31,"critical":31},{"positive":31,"critical":31},[33,31,33,33,31,33,31,33,31,42,42,31,31,31,31,33,33,31,42,31,42,33,31,31],1,null,{"problem":45,"audience":43,"pricing":52,"motivation":56,"time_to_build":43,"stack":60,"openness":70,"stage":71,"team_size":72},{"value":46,"source":47,"evidence":48},"High costs of hosted live chat and messaging services like Intercom and Smooch","maker",[49],{"id":50,"by":11,"text":51},"15589768","Hey all, One of the creators, this is the first project we've taken from inception to open source, and are working towards building a hosted service [0]. A big motivator for…",{"value":53,"source":47,"evidence":54},"Hosted service planned; pricing not stated",[55],{"id":50,"by":11,"text":51},{"value":57,"source":47,"evidence":58},"High costs of competitors like Intercom.io and Smooch",[59],{"id":50,"by":11,"text":51},[61],{"value":62,"source":47,"evidence":63},"Go",[64,67],{"id":65,"by":11,"text":66},"15590516","Nice! please make an issue for the bugs!! We've done some initial load testing, and are super pleased with using go channels as the server layer medium.",{"id":68,"by":11,"text":69},"15590536","Thats a good point re: secure apps\u002Fthird party services. we also wanted to run a hosted service for the lazy who may not want to bother learning how to run each of the pieces ;)…","open_source","beta","unknown",{"praise":74,"objections":87,"requests":107,"questions":127,"alternatives":136},[75],{"value":76,"source":77,"evidence":78},"Open source alternative to paid chat tools is welcome","commenter",[79,83],{"id":80,"by":81,"text":82},"15590487","patcon","Hey! Nice! This project might be just the thing for our open source project's homepage, to allow non-technical folks to engage with us easiest! It feels like it would be really…",{"id":84,"by":85,"text":86},"15590934","sandGorgon","The hardest part is not the client and the server...but the CRM (the Intercom part). Here's something a lot of us would use - we want to bring our own socket API (for example…",[88,100],{"value":89,"source":77,"evidence":90},"Covers only live chat, not the CRM, email automation or analytics that Intercom offers",[91,95,99],{"id":92,"by":93,"text":94},"15593277","a13n","This isn't an alternative to Intercom. This is an alternative to Intercom's live chat feature. This is only a very small portion of the value you get from using Intercom. I think…",{"id":96,"by":97,"text":98},"15591157","jjeaff","Wouldn't this be a lot more like a replacement for services like Live Chat? Because I definitely would not be paying as much as I am for intercom if I was only using the live…",{"id":84,"by":85,"text":86},{"value":101,"source":77,"evidence":102},"Smooch says it is not a competitor and calls Minimalchat another messaging channel",[103],{"id":104,"by":105,"text":106},"15593428","gozmike","Hey everybody! Co-founder of Smooch.io here. Really like what what you've built here, a lightweight and open source web messaging system is definitely a useful component that a…",[108,115,120],{"value":109,"source":77,"evidence":110},"Email integration based on triggers",[111],{"id":112,"by":113,"text":114},"15590511","ayanb","Nifty start. The need for a hosted service like this is more for secure apps where third-party services may have some privacy implications. I think the default UI needs a little…",{"value":116,"source":77,"evidence":117},"Support for an established protocol such as XMPP or third-party transports like Pusher",[118,119],{"id":80,"by":81,"text":82},{"id":84,"by":85,"text":86},{"value":121,"source":77,"evidence":122},"More setup documentation",[123],{"id":124,"by":125,"text":126},"15590997","kasra85","Looks great! Maybe add more docs so it's easier to setup.",[128,132],{"value":129,"source":77,"evidence":130},"Why the server is written in Go",[131],{"id":112,"by":113,"text":114},{"value":133,"source":77,"evidence":134},"What makes it stand out from free live chat clients",[135],{"id":96,"by":97,"text":98},[137,142,146,153],{"value":138,"source":77,"evidence":139},"Intercom",[140,141],{"id":84,"by":85,"text":86},{"id":92,"by":93,"text":94},{"value":143,"source":77,"evidence":144},"Smooch",[145],{"id":104,"by":105,"text":106},{"value":147,"source":77,"evidence":148},"Matrix",[149],{"id":150,"by":151,"text":152},"15593231","mxuribe","Admirable effort...but why not focus on the front-end\u002Fapp - the CRM side of things - and simply develop on the shoulder of giants? By this i mean, maybe consider using an…",{"value":154,"source":77,"evidence":155},"Broid",[156],{"id":157,"by":158,"text":159},"15610649","killix","Hi @mihok and everyone, Co-founder of Broid here. Have you had the chance to look at our repo (https:\u002F\u002Fgithub.com\u002FbroidHQ\u002Fintegrations) ? @ Broid, we believe in democratizing…",{"comments":161,"answered":34,"key":162},8,[163,166,167],{"id":164,"text":165},"15592261","Wow, this is incredibly valuable feedback, thank you so much! We appreciate your candor (and encouragement!) You're right in that the socket server is fairly easy to pull in…",{"id":50,"text":51},{"id":168,"text":169},"15590510","Thanks ^_^ I havent heard of matterbridge before, so I definitely will star that and take a peak, looks cool We've thought about working with xmpp because it would allow us to…",{"commenters":171,"max_depth":33,"maker_replies":161,"first_comment_mins":34,"lifespan_hours":172},15,63,[174,176,178,180,184,186,187,188,192,194,197,198,200,204,206,208,211,214,215,219,221,222,225,228],[84,31,33,175,85,31],"maker\u002Fmixed\u002Fidea",[164,31,31,177,11,42],"maker\u002Fneutral\u002Fidea",[179,31,33,177,85,31],"15592311",[181,31,33,182,183,31],"15592737","project\u002Fneutral\u002Fidea","ckluis",[50,42,31,185,11,42],"maker\u002Fneutral\u002Fnone",[80,42,33,182,81,31],[168,42,31,177,11,42],[189,42,33,190,191,31],"15590507","project\u002Fmixed\u002Fperformance","maxpert",[65,42,31,193,11,42],"maker\u002Fpositive\u002Fperformance",[92,195,42,196,93,31],2,"project\u002Fcritical\u002Fidea",[96,33,42,196,97,31],[104,34,31,199,105,31],"other\u002Fneutral\u002Fidea",[201,34,31,202,203,31],"15594624","other\u002Fneutral\u002Fnone","ukulele",[205,34,31,199,105,31],"15595094",[207,34,31,177,11,42],"15597526",[209,32,33,182,210,31],"15591517","rgrieselhuber",[112,212,33,213,113,31],6,"project\u002Fmixed\u002Fprivacy",[68,212,31,177,11,42],[216,217,42,196,218,31],"15592128",7,"sunpazed",[220,217,31,177,11,42],"15592289",[150,161,42,196,151,31],[124,223,33,224,125,31],9,"project\u002Fneutral\u002Fdocs",[226,223,31,227,11,42],"15592297","maker\u002Fneutral\u002Fdocs",[157,229,31,199,158,31],10,[],[232,237,242,247,251,256],{"id":233,"name":234,"points":235,"category":236},"15594004","Frappe Charts",474,"dev_tools",{"id":238,"name":239,"points":240,"category":241},"15596304","Airborn",469,"productivity",{"id":243,"name":244,"points":245,"category":246},"15601027","\u002Fusr\u002Fbin\u002Fhtop",219,"infrastructure",{"id":248,"name":249,"points":250,"category":241},"15558057","Baby Buddy",172,{"id":252,"name":253,"points":254,"category":255},"15582714","Vehicle Detection",153,"ai",{"id":257,"name":258,"points":259,"category":236},"15584028","Utelly",133,false,"v2",{"id":263,"name":5,"line":6,"ai":260,"cat":20,"year":13,"points":14,"comments":15,"rec":28,"s":29,"top":18,"kw":264,"maker":11,"domain":10,"tier":19,"attempts":31,"strip":265,"url":9,"mix":266,"praise":76,"objection":89,"sub":21},15589742,[24,25,26,27],"303303030110000330101300",[31,32,33,34],1794036560367]