[{"data":1,"prerenderedAt":230},["ShallowReactive",2],{"project-3321423":3},{"id":4,"name":5,"line":6,"line_source":7,"title":8,"url":9,"domain":10,"maker":11,"posted_at":12,"year":13,"points":14,"comments":15,"rank_in_year":16,"shown_in_year":17,"top":18,"tier":19,"category":20,"subcategory":21,"format":22,"keywords":23,"reception":28,"sentiment":29,"stance_mix":30,"scored_comments":35,"aspects":36,"strip":42,"post_text":45,"what":46,"said":81,"maker_in_thread":140,"shape":149,"grid":151,"attempts":193,"same_week":194,"maker_shows":43,"maker_hidden":222,"reader_version":223,"card":224},"3321423","LookIO","Mobile SDK enables live chat support & visual assist","title","Show HN: Mobile SDK enables live chat support & visual assist","http:\u002F\u002Fwww.look.io","look.io","grantlmiller",1323211005,2011,51,18,240,1097,22,"notable","dev_tools","mobile sdk","library",[24,25,26,27],"ios sdk","in app support","live chat","visual assist","loved",0.526,{"positive":31,"neutral":32,"mixed":33,"critical":34},8,4,1,0,13,{"execution":37,"idea":38,"docs":40,"pricing":41},{"positive":34,"critical":34},{"positive":39,"critical":34},2,{"positive":33,"critical":34},{"positive":33,"critical":34},[43,43,43,44,44,44,34,34,34,43,43,34,44,44,34,44,44,44],3,5,null,{"problem":47,"audience":55,"pricing":64,"motivation":45,"time_to_build":45,"stack":71,"openness":79,"stage":79,"team_size":80},{"value":48,"source":49,"evidence":50},"Customers of mobile apps lack quick in-app support","commenter",[51],{"id":52,"by":53,"text":54},"3321443","tmetzner","Pretty interesting niche they're addressing... hadn't really crossed my mind that there'd be a big need for \"in app support\", but makes perfect sense that if you're paying for an…",{"value":56,"source":57,"evidence":58},"Mobile app developers and their customers","inferred",[59,60],{"id":52,"by":53,"text":54},{"id":61,"by":62,"text":63},"3321527","Aaronontheweb","If your website has Olark or any live web support, why wouldn't you want it in your app too? Well executed.",{"value":65,"source":49,"evidence":66},"First agent license is free, per the site copy quoted in a comment",[67],{"id":68,"by":69,"text":70},"3321735","aaronbrethorst","sweet, but what the heck is an agent? It's not clear to me that my smaller apps won't ever cost me money with this, because I don't know what an agent is. (\"First agent license…",[72],{"value":73,"source":57,"evidence":74},"iOS",[75],{"id":76,"by":77,"text":78},"3321669","wattjustin","As an overview for us more novice iOS programmers, how are you going about sharing the screen with a user? I am going to download this and check it out, but really curious as…","unknown","team",{"praise":82,"objections":109,"requests":114,"questions":122,"alternatives":135},[83,91,102],{"value":84,"source":49,"evidence":85},"Well executed and sweet product",[86,87],{"id":61,"by":62,"text":63},{"id":88,"by":89,"text":90},"3323020","epaga","Can a single agent support multiple apps? BTW, props - this looks EXTREMELY sweet and I expect I will be integrating this into my apps.",{"value":92,"source":49,"evidence":93},"Strong team in LA",[94,98],{"id":95,"by":96,"text":97},"3321589","earbitscom","One of the best teams in LA. Congrats, guys.",{"id":99,"by":100,"text":101},"3321518","becomevocal","Looks even better in person. Great team.",{"value":103,"source":49,"evidence":104},"Niche is useful for transactional apps",[105,106],{"id":52,"by":53,"text":54},{"id":107,"by":11,"text":108},"3321540","Thanks. That's what we think too... especially for apps that are transactional based (travel, retail etc).",[110],{"value":111,"source":49,"evidence":112},"Unclear what an agent is and whether it costs money",[113],{"id":68,"by":69,"text":70},[115],{"value":116,"source":49,"evidence":117},"HN invite codes",[118],{"id":119,"by":120,"text":121},"3321675","pat2man","Looks amazing, any chance for some HN invite codes?",[123,131],{"value":124,"source":49,"evidence":125},"How the screen is shared with the user on iOS",[126,127],{"id":76,"by":77,"text":78},{"id":128,"by":129,"text":130},"3322052","Zev","You can get the onscreen graphics context and convert it to an image to send over the network fairly easily. I'd guess that you probably won't get a full remote desktop…",{"value":132,"source":49,"evidence":133},"Whether one agent can support multiple apps",[134],{"id":88,"by":89,"text":90},[136],{"value":137,"source":49,"evidence":138},"Olark live web chat",[139],{"id":61,"by":62,"text":63},{"comments":32,"answered":32,"key":141},[142,143,146],{"id":107,"text":108},{"id":144,"text":145},"3322198","Yeah, we love coloft! We're there a lot... swing by some evening and we'll give you the in person demo.",{"id":147,"text":148},"3321811","good feedback... an agent license is simply an account that can provide support (logged into the admin console or to ichat\u002Fany chat client)... so for a small app, you'd be the…",{"commenters":35,"max_depth":32,"maker_replies":32,"first_comment_mins":44,"lifespan_hours":150},30,[152,154,155,159,161,163,164,166,170,172,174,176,178,181,183,186,188,190],[76,34,43,153,77,34],"project\u002Fneutral\u002Fexecution",[128,34,43,153,129,34],[156,34,43,157,158,34],"3322185","maker\u002Fneutral\u002Fexecution","marcc",[52,33,44,160,53,34],"project\u002Fpositive\u002Fidea",[99,39,44,162,100,34],"maker\u002Fpositive\u002Fnone",[61,43,44,160,62,34],[107,43,34,165,11,33],"maker\u002Fneutral\u002Fidea",[167,32,34,168,169,34],"3322175","other\u002Fneutral\u002Fnone","radishroar",[144,32,34,171,11,33],"maker\u002Fneutral\u002Fnone",[173,32,43,171,169,34],"3322204",[68,44,43,175,69,34],"project\u002Fmixed\u002Fdocs",[147,44,34,177,11,33],"project\u002Fneutral\u002Fdocs",[179,44,44,180,69,34],"3321823","project\u002Fpositive\u002Fdocs",[88,44,44,182,89,34],"project\u002Fpositive\u002Fpricing",[184,44,34,185,11,33],"3327648","project\u002Fneutral\u002Fpricing",[119,187,44,162,120,34],6,[95,189,44,162,96,34],7,[191,31,44,162,192,34],"3321647","kerben",[],[195,200,205,209,213,217],{"id":196,"name":197,"points":198,"category":199},"3314679","Bastard's Book of Ruby",105,"learning_science",{"id":201,"name":202,"points":203,"category":204},"3312352","AngelSquare",97,"finance_crypto",{"id":206,"name":207,"points":208,"category":199},"3317824","Bloc",86,{"id":210,"name":211,"points":212,"category":20},"3319099","Errorception",76,{"id":214,"name":215,"points":14,"category":216},"3319500","coding.pressbin.com","creative",{"id":218,"name":219,"points":220,"category":221},"3310679","burntbrunch.github.com",40,"data",false,"v2",{"id":225,"name":5,"line":6,"ai":222,"cat":20,"year":13,"points":14,"comments":15,"rec":28,"s":226,"top":18,"kw":227,"maker":11,"domain":10,"tier":19,"attempts":34,"strip":228,"url":9,"mix":229,"praise":84,"objection":111,"sub":21},3321423,0.53,[24,25,26,27],"333555000330550555",[31,32,33,34],1793990877022]