[{"data":1,"prerenderedAt":237},["ShallowReactive",2],{"project-4230700":3},{"id":4,"name":5,"line":6,"line_source":7,"title":8,"url":9,"domain":10,"maker":11,"posted_at":12,"year":13,"points":14,"comments":15,"rank_in_year":16,"shown_in_year":17,"top":18,"tier":19,"category":20,"subcategory":21,"format":22,"keywords":23,"reception":28,"sentiment":29,"stance_mix":30,"scored_comments":34,"aspects":35,"strip":42,"post_text":44,"what":45,"said":71,"maker_in_thread":146,"shape":154,"grid":157,"attempts":198,"same_week":199,"maker_shows":155,"maker_hidden":229,"reader_version":230,"card":231},"4230700","Hipmob","Hipmob is Olark for mobile apps. (Live support chat, now on Android)","title","Show HN: Hipmob is Olark for mobile apps. (Live support chat, now on Android)","http:\u002F\u002Fwww.hipmob.com","hipmob.com","kunle",1342032313,2012,51,19,466,1677,28,"notable","web_saas","customer support chat sdk","library",[24,25,26,27],"live chat","mobile app support","in-app chat","android sdk","mixed",-0.273,{"positive":31,"neutral":32,"mixed":31,"critical":33},1,3,4,9,{"idea":36,"design":39,"execution":40,"docs":41},{"positive":37,"critical":38},0,2,{"positive":37,"critical":37},{"positive":31,"critical":38},{"positive":37,"critical":37},[32,37,37,37,31,37,32,37,32,37,31,31,37,31,37,43,32,37],5,null,{"problem":46,"audience":55,"pricing":44,"motivation":62,"time_to_build":44,"stack":68,"openness":69,"stage":70,"team_size":69},{"value":47,"source":48,"evidence":49},"Lets mobile app makers offer live support chat inside their apps.","inferred",[50,52],{"id":51},"post",{"id":53,"by":11,"text":54},"4230781","We love Olark, it works on our browser, and we built Hipmob to do the same thing for users in our mobile app.",{"value":56,"source":48,"evidence":57},"Developers and companies with mobile apps who want live support chat.",[58,59],{"id":53,"by":11,"text":54},{"id":60,"by":11,"text":61},"4230959","Thanks for pointing that out - will fix. We're focused on mobile - we dont intend to do live chat for web. Olark does a good job at it (as do a few others). We built Hipmob to…",{"value":63,"source":64,"evidence":65},"Built to scratch their own itch; they wanted live chat in their mobile app like Olark gives their website.","maker",[66,67],{"id":53,"by":11,"text":54},{"id":60,"by":11,"text":61},[],"unknown","launched",{"praise":72,"objections":81,"requests":104,"questions":119,"alternatives":130},[73],{"value":74,"source":75,"evidence":76},"Olark is a useful model; the idea of mobile live chat is sensible.","commenter",[77],{"id":78,"by":79,"text":80},"4231485","immy","no not a particularly novel idea, but someone's gotta do it. $$$",[82,89,93],{"value":83,"source":75,"evidence":84},"No iOS library at launch, which blocked a commenter from signing up.",[85],{"id":86,"by":87,"text":88},"4230846","danielamitay","I was disappointed by the fact that there is no iOS library. Went to the website, see a big iPhone on the homepage. Read through, see references to \"...in your iPhone app.\"\\…",{"value":90,"source":75,"evidence":91},"Idea is not novel.",[92],{"id":78,"by":79,"text":80},{"value":94,"source":75,"evidence":95},"Broken FAQ link and unreadable page.",[96,100],{"id":97,"by":98,"text":99},"4231195","objclxt","Um...the FAQ button link 404s. You should probably fix that (it currently is linking to http:\u002F\u002Fwww.hipmob.com\u002Fwww.pricing.html#faq)",{"id":101,"by":102,"text":103},"4230931","shashashasha","This is incredibly unreadable: http:\u002F\u002Fo7.no\u002FNhoH2P Also, just curious, what is stopping Olark from doing this? I see you already use Olark on your website. Would you eventually…",[105,112],{"value":106,"source":75,"evidence":107},"Provide an iOS library.",[108,109],{"id":86,"by":87,"text":88},{"id":110,"by":11,"text":111},"4230849","Apologies for that - we're hard at work on iOS. Shoot me a line at ayo@hipmob.com and we'll send a beta pack to you once its ready (should be a couple of weeks). Also would love…",{"value":113,"source":75,"evidence":114},"Add a photo or visual demo.",[115],{"id":116,"by":117,"text":118},"4230932","webbruce","Is there a photo demo of it working?",[120,126],{"value":121,"source":75,"evidence":122},"What is Olark?",[123],{"id":124,"by":125,"text":121},"4230826","Cabal",{"value":127,"source":75,"evidence":128},"Why not extend to web like Olark does?",[129],{"id":101,"by":102,"text":103},[131,139],{"value":132,"source":75,"evidence":133},"Olark",[134,135],{"id":124,"by":125,"text":121},{"id":136,"by":137,"text":138},"4231537","devgutt","http:\u002F\u002Fwww.olark.com\u002F",{"value":140,"source":75,"evidence":141},"look.io",[142],{"id":143,"by":144,"text":145},"4231989","bdittmer","This looks a lot like look.io (http:\u002F\u002Fwww.look.io - redirects to LivePerson who recently acquired them), which is already live in and working in a few apps (Hotel Tonight and…",{"comments":147,"answered":32,"key":148},6,[149,152,153],{"id":150,"text":151},"4231196","Screenshot is from a live mobile chat with a user of a remote game control app . . .",{"id":53,"text":54},{"id":60,"text":61},{"commenters":155,"max_depth":32,"maker_replies":147,"first_comment_mins":156,"lifespan_hours":43},13,11,[158,160,164,166,169,173,174,175,177,179,180,181,183,185,186,189,193,196],[124,37,32,159,125,37],"project\u002Fneutral\u002Fidea",[161,37,37,162,163,37],"4230831","commenter\u002Fneutral\u002Fnone","unreal37",[136,37,37,165,137,37],"other\u002Fneutral\u002Fnone",[167,37,37,165,168,37],"4231654","xntrk",[170,31,31,171,172,37],"4231159","project\u002Fcritical\u002Fidea","abolibibelot",[150,31,37,159,11,31],[143,38,32,159,144,37],[53,32,37,176,11,31],"project\u002Fpositive\u002Fidea",[101,33,32,178,102,37],"project\u002Fmixed\u002Fdesign",[60,33,37,159,11,31],[78,33,31,171,79,37],[86,43,31,182,87,37],"project\u002Fcritical\u002Fexecution",[110,43,37,184,11,31],"project\u002Fneutral\u002Fexecution",[97,147,31,182,98,37],[187,147,37,188,11,31],"4231240","maker\u002Fneutral\u002Fnone",[190,147,43,191,192,37],"4231287","maker\u002Fpositive\u002Fexecution","fomojola",[116,194,32,195,117,37],7,"project\u002Fneutral\u002Fdocs",[197,194,37,184,11,31],"4230962",[],[200,205,210,215,220,224],{"id":201,"name":202,"points":203,"category":204},"4208102","fontBomb",489,"creative",{"id":206,"name":207,"points":208,"category":209},"4222992","Moqups",310,"productivity",{"id":211,"name":212,"points":213,"category":214},"4202941","Iorad",276,"dev_tools",{"id":216,"name":217,"points":218,"category":219},"4225817","Gridspot",266,"infrastructure",{"id":221,"name":222,"points":223,"category":214},"4207783","coreyballou.com",128,{"id":225,"name":226,"points":227,"category":228},"4209675","Voyager",126,"games",false,"v2",{"id":232,"name":5,"line":6,"ai":229,"cat":20,"year":13,"points":14,"comments":15,"rec":28,"s":233,"top":18,"kw":234,"maker":11,"domain":10,"tier":19,"attempts":37,"strip":235,"url":9,"mix":236,"praise":74,"objection":83,"sub":21},4230700,-0.27,[24,25,26,27],"300010303011010530",[31,32,31,33],1794036497973]