[{"data":1,"prerenderedAt":167},["ShallowReactive",2],{"project-44197610":3},{"id":4,"name":5,"line":6,"line_source":7,"title":8,"url":9,"domain":10,"maker":11,"posted_at":12,"year":13,"points":14,"comments":15,"rank_in_year":16,"shown_in_year":17,"top":18,"tier":19,"category":20,"subcategory":21,"format":22,"keywords":23,"reception":28,"sentiment":29,"stance_mix":30,"scored_comments":14,"aspects":34,"strip":37,"post_text":39,"what":40,"said":59,"maker_in_thread":106,"shape":117,"grid":119,"attempts":132,"same_week":133,"maker_shows":15,"maker_hidden":160,"reader_version":161,"card":162},"44197610","Bugdrop","Most users won't report bugs unless you make it stupidly easy","title","Show HN: Most users won't report bugs unless you make it stupidly easy","https:\u002F\u002Fbugdrop.app","bugdrop.app","lakshikag",1749180801,2025,3,7,3558,3837,93,"shown","dev_tools","bug reporting widget","web_app",[24,25,26,27],"bug reporting","user feedback","website widget","bug tracking","quiet",null,{"positive":31,"neutral":32,"mixed":33,"critical":33},1,2,0,{"design":35,"idea":36},{"positive":33,"critical":33},{"positive":31,"critical":33},[33,14,33,14,33,38,33],5,"Most feedback tools are built like people actually want to report bugs. They don’t. Unless you make it dead-simple, or better yet — a little fun.\n\nAfter shipping a few SaaS products, I noticed a pattern: Bugs? Yes. Bug reports? No.\n\nNot because users didn’t care but because reporting bugs is usually a terrible experience.\n\nMost tools want users to:\n\n* Fill out a long form\n\n* Enter their email\n\n* Describe a bug they barely understand\n\n* Maybe sign in or create an account\n\n* Then maybe submit it\n\nLet’s be real: no one’s doing that. Especially not someone just trying to use your product.\n\nSo I bu",{"problem":41,"audience":47,"pricing":29,"motivation":52,"time_to_build":29,"stack":56,"openness":57,"stage":58,"team_size":57},{"value":42,"source":43,"evidence":44},"Users rarely report bugs because existing feedback forms are tedious","maker",[45],{"id":46},"post",{"value":48,"source":49,"evidence":50},"Software teams and SaaS developers collecting bug reports from users","inferred",[51],{"id":46},{"value":53,"source":43,"evidence":54},"Scratch the maker's own itch after shipping SaaS products",[55],{"id":46},[],"unknown","launched",{"praise":60,"objections":76,"requests":88,"questions":100,"alternatives":105},[61,69],{"value":62,"source":63,"evidence":64},"Clever idea, to be discussed at a team meeting","commenter",[65],{"id":66,"by":67,"text":68},"44197920","throwawaysleep","Clever. I am going to bring this up in our tech meeting tomorrow as I really like it.",{"value":70,"source":63,"evidence":71},"Neat idea",[72],{"id":73,"by":74,"text":75},"44198099","JayDustheadz","Neat idea! One thing I'd recommend though - on your website, on the landing page, put a short video\u002Fanimated gif that immediately shows an example of use. Also, it took me quite…",[77,84],{"value":78,"source":63,"evidence":79},"Bug reporting is burdensome for users and often ignored by developers",[80],{"id":81,"by":82,"text":83},"44199358","_wire_","I use an app to get work dome. The app fails disrupting my work. Submitting a bug hijacks my effort from my already failed work, to working for the app developer. The operative…",{"value":85,"source":63,"evidence":86},"Bug icon is hard to spot on the landing page",[87],{"id":73,"by":74,"text":75},[89,96],{"value":90,"source":63,"evidence":91},"Ability to place the icon in a custom location",[92],{"id":93,"by":94,"text":95},"44197967","ashwinsundar","Great idea. How do I place the bug icon in the location I want (e.g. in a custom header), or use a different icon than the one provided?",{"value":97,"source":63,"evidence":98},"Ability to use a different icon",[99],{"id":93,"by":94,"text":95},[101],{"value":102,"source":63,"evidence":103},"How to place the bug icon in a custom header",[104],{"id":93,"by":94,"text":95},[],{"comments":14,"answered":32,"key":107},[108,111,114],{"id":109,"text":110},"44199548","Thank you! I already have a quick demo video on the landing page, let me know if it's not showing on your end. I'll also be making some changes to the bug icon to help draw more…",{"id":112,"text":113},"44199543","Currently, widget customization is somewhat limited. You can only position it on the left or right side, and you're able to change the bug's color (options include red, green,…",{"id":115,"text":116},"44199578","That’s great! Let me know how the meeting goes :)",{"commenters":38,"max_depth":32,"maker_replies":14,"first_comment_mins":118,"lifespan_hours":15},82,[120,122,124,126,127,128,130],[81,33,33,121,82,33],"other\u002Fcritical\u002Fidea",[73,31,14,123,74,33],"project\u002Fneutral\u002Fdesign",[109,31,33,125,11,31],"maker\u002Fneutral\u002Fnone",[93,32,14,123,94,33],[112,32,33,123,11,31],[66,14,38,129,67,33],"project\u002Fpositive\u002Fidea",[115,14,33,131,11,31],"maker\u002Fpositive\u002Fnone",[],[134,139,143,147,152,155],{"id":135,"name":136,"points":137,"category":138},"44189329","Air Lab",497,"hardware",{"id":140,"name":141,"points":142,"category":138},"44241278","tsungxu.com",418,{"id":144,"name":145,"points":146,"category":20},"44238171","Chili3d",408,{"id":148,"name":149,"points":150,"category":151},"44249565","Spark",377,"languages",{"id":153,"name":5,"points":154,"category":20},"44225352",335,{"id":156,"name":157,"points":158,"category":159},"44226879","Munal OS",313,"infrastructure",false,"v2",{"id":163,"name":5,"line":6,"ai":160,"cat":20,"year":13,"points":14,"comments":15,"rec":28,"s":29,"top":18,"kw":164,"maker":11,"domain":10,"tier":19,"attempts":33,"strip":165,"url":9,"mix":166,"praise":62,"objection":78,"sub":21},44197610,[24,25,26,27],"0303050",[31,32,33,33],1793991122666]