[{"data":1,"prerenderedAt":394},["ShallowReactive",2],{"project-4715237":3},{"id":4,"name":5,"line":6,"line_source":7,"title":8,"url":9,"domain":10,"maker":11,"posted_at":12,"year":13,"points":14,"comments":15,"rank_in_year":16,"shown_in_year":17,"top":18,"tier":19,"category":20,"subcategory":21,"format":22,"keywords":23,"reception":29,"sentiment":30,"stance_mix":31,"scored_comments":35,"aspects":36,"strip":46,"post_text":47,"what":48,"said":83,"maker_in_thread":231,"shape":240,"grid":244,"attempts":358,"same_week":359,"maker_shows":39,"maker_hidden":386,"reader_version":387,"card":388},"4715237","Userfox (YC S11)","Better Welcome Emails","title","Show HN: Userfox (YC S11) — Better Welcome Emails ","http:\u002F\u002Fuserfox.com","userfox.com","pclark",1351555054,2012,100,52,220,1677,14,"notable","web_saas","email marketing automation","web_app",[24,25,26,27,28],"drip email","welcome emails","onboarding emails","autoresponder","user onboarding","debated",-0.151,{"positive":32,"neutral":33,"mixed":34,"critical":33},9,11,0,31,{"idea":37,"pricing":40,"design":41,"privacy":43,"docs":45},{"positive":38,"critical":39},5,1,{"positive":34,"critical":38},{"positive":42,"critical":39},3,{"positive":34,"critical":44},2,{"positive":39,"critical":44},[34,42,34,42,38,34,39,34,42,38,38,39,34,39,42,34,38,34,39,42,34,42,34,39,38,34,42,39,34,42,38,34,42,34,39,34,39,38,34,38],null,{"problem":49,"audience":56,"pricing":63,"motivation":75,"time_to_build":47,"stack":79,"openness":80,"stage":81,"team_size":82},{"value":50,"source":51,"evidence":52},"Sending new users a sequence of onboarding emails after signup","maker",[53],{"id":54,"by":11,"text":55},"4715286","we built a lot of stuff for userfox over the past few months. and we were looking at it all, making sure the user interface was usable, and so on: and ultimately decided that…",{"value":57,"source":51,"evidence":58},"Bootstrapping and young startups sending emails to new users",[59,60],{"id":54,"by":11,"text":55},{"id":61,"by":11,"text":62},"4715366","We'll offer bucketing. It just seems very hard to do right: now from a software nor even design point of view, but in a manner that makes it worthy of a time investment for young…",{"value":64,"source":51,"evidence":65},"Free for current features; paid tiers planned for advanced features",[66,69,72],{"id":67,"by":11,"text":68},"4715341","It is free for now. There'll be pricing eventually, but it'll be for additional features (such as a\u002Fb testing and so on) as we ship them. Right now, if you sign up, it's free to…",{"id":70,"by":11,"text":71},"4715357","Pricing will be for new, more sophisticated features, what you see today will always be free. Features like push notifications, a\u002Fb testing, custom campaigns, additional email…",{"id":73,"by":11,"text":74},"4715930","We'll put them out of business with a superior product. :) userfox will be freemium business. (what you see now will be free, though.)",{"value":76,"source":51,"evidence":77},"Sending welcome emails is high-value, applies to every user, and is minimal work",[78],{"id":54,"by":11,"text":55},[],"unknown","launched","team",{"praise":84,"objections":111,"requests":148,"questions":177,"alternatives":200},[85,97,103],{"value":86,"source":87,"evidence":88},"Useful idea that replaces cron jobs and manual scheduling","commenter",[89,93],{"id":90,"by":91,"text":92},"4715561","felixchan","I've been looking for something like this for a long time. It's something I wouldn't purposely implement because it's a pain to manage time\u002Fwriting cron jobs, etc. Love the…",{"id":94,"by":95,"text":96},"4715349","diziet","Nice, we built something similar internally (but without the nice frontend and relying on sendgrid for analytics etc). What's missing in the longer term are more detailed ways of…",{"value":98,"source":51,"evidence":99},"Fast to integrate compared with MailChimp",[100],{"id":101,"by":11,"text":102},"4715824","If you're starting today: userfox is much faster to get integrated and sending email than MailChimp (or anything else.) If you're already using MailChimp: send me a note and I'll…",{"value":104,"source":87,"evidence":105},"Nice landing page",[106,107],{"id":90,"by":91,"text":92},{"id":108,"by":109,"text":110},"4715558","kristofferR","The landing page is quite nice, but the zoom animation and the pointer cursors on the days really makes them look like clickable buttons that simply aren't working.",[112,127,134,141],{"value":113,"source":87,"evidence":114},"No visible pricing, so users can't tell future costs",[115,119,123],{"id":116,"by":117,"text":118},"4715332","jd","The sign up button says \"try for free\", which implies it's a trial signup. But I can't find the price for the subscription anywhere on the website.",{"id":120,"by":121,"text":122},"4715800","plasma","I've avoided signing up because I couldn't find a price. Just saying its free \u002F there is no pricing plans yet etc would have let me sign up, or an actual pricing list. I won't…",{"id":124,"by":125,"text":126},"4715337","gtmtg","Looks pretty cool. One question - pricing? There's a \"try for free\" button, but there's no indication of how long the trial actually lasts nor of what happens after the trial.…",{"value":128,"source":87,"evidence":129},"No privacy policy or terms at launch",[130],{"id":131,"by":132,"text":133},"4715598","silverlight","I couldn't find a Privacy Policy or ToS anywhere...this is really interesting to me, but if I'm going to let you track everything my users do on my site, I'm going to need to…",{"value":135,"source":87,"evidence":136},"Javascript snippet could be abused to send emails to arbitrary addresses",[137],{"id":138,"by":139,"text":140},"4716174","ghiculescu","I like it! My main concern is that it's Javascript only. Hopefully I'm wrong, but I can't see anything the code from arbitrarily being inserted elsewhere with my client ID but…",{"value":142,"source":87,"evidence":143},"Concern about delivery rates and spam from a new startup",[144],{"id":145,"by":146,"text":147},"4717271","ScottWhigham","Congrats on launching - looks great! My issues that prevent me from signing up would be: 1) No pricing structure means that I question whether you'll be in business in a year, or…",[149,160,164,168],{"value":150,"source":87,"evidence":151},"Clearer how-it-works and integration docs, including plugins",[152,156],{"id":153,"by":154,"text":155},"4715328","aquark","This looks really cool and is something I'd definitely be interested in (been on the 'todo' list for too long)... but I really need more info to decide if I want to invest the…",{"id":157,"by":158,"text":159},"4716351","nwienert","I bounced after getting to the form.. As a developer and therefore your main target for potential customers, you never answered the most important question... how? How does it…",{"value":161,"source":87,"evidence":162},"Customer bucketing by product usage",[163],{"id":94,"by":95,"text":96},{"value":165,"source":87,"evidence":166},"More email templates or custom HTML themes",[167],{"id":94,"by":95,"text":96},{"value":169,"source":87,"evidence":170},"Clearer call to action about free use",[171,174],{"id":172,"by":125,"text":173},"4715365","I had the same question as @jd - to clarify this, you might want to change the call to action to \"get started for free\" or something along those lines...",{"id":175,"by":125,"text":176},"4715370","Thanks for your reply - definitely looks cool. As I mentioned above (under @jd's post), it might help to change the call to action text...",[178,189],{"value":179,"source":87,"evidence":180},"Why it is better than existing email sending tools",[181,185],{"id":182,"by":183,"text":184},"4715414","kulkarnic","I'd like to know why it works. Does \"10x superior onboarding emails\" mean 10x better retention\u002Fconversion numbers? Backstory: I've been trying to improve retention in a complex…",{"id":186,"by":187,"text":188},"4715699","connortomas","Would there be any reason to use this over, say, a Mailchimp auto-responder? I don't mean that at all in a snarky way, just curious. I'd be interested to give this a go, but…",{"value":190,"source":87,"evidence":191},"How it differs from competitors",[192,196],{"id":193,"by":194,"text":195},"4715552","drdoooom","what are some comparative products, and how does userfox set itself apart?",{"id":197,"by":198,"text":199},"4716379","runako","I'll second this. I was interested, but it's not something we can evaluate until you're ready to commit to price bounds. Given the heat in this space now, it would also be nice…",[201,209,213,217,221],{"value":202,"source":87,"evidence":203},"MailChimp",[204,205],{"id":186,"by":187,"text":188},{"id":206,"by":207,"text":208},"4715579","propercoil","aweber.com currently owns the IM world. I have some experience with them and with mailchimp. This is like somewhere in between, aweber is more spammy prone while mailchimp won't…",{"value":210,"source":87,"evidence":211},"AWeber",[212],{"id":206,"by":207,"text":208},{"value":214,"source":87,"evidence":215},"Vero",[216],{"id":197,"by":198,"text":199},{"value":218,"source":87,"evidence":219},"Customer.io",[220],{"id":197,"by":198,"text":199},{"value":222,"source":51,"evidence":223},"Launchrock",[224,228],{"id":225,"by":226,"text":227},"4715335","robluu","it's like the next evolution of landing page signups. to me this was missing from sites like launchrock.",{"id":229,"by":11,"text":230},"4715404","We announced userfox with a launchrock page and I really wish I could have tied launchrock into userfox: sending a drip sequence to users that registered interest in a service…",{"comments":232,"answered":233,"key":234},20,7,[235,236,237],{"id":54,"text":55},{"id":61,"text":62},{"id":238,"text":239},"4715425","It's the increased frequency (5 \"story emails\" in first month trump 1 \"transactional (welcome. login here…) email\") and the fact these emails are a chapter in a story,…",{"commenters":241,"max_depth":242,"maker_replies":232,"first_comment_mins":243,"lifespan_hours":18},27,6,15,[245,247,249,250,251,252,255,257,259,260,262,264,266,269,271,274,276,277,278,279,280,281,283,285,287,290,292,294,297,299,302,305,309,312,314,316,318,320,322,324,328,329,332,335,338,342,344,349,352,354,355,357],[54,34,34,246,11,39],"project\u002Fpositive\u002Fidea",[94,34,42,248,95,34],"project\u002Fneutral\u002Fidea",[61,34,34,248,11,39],[182,34,42,248,183,34],[238,34,34,246,11,39],[253,34,38,246,254,34],"4715553","ayanb",[256,34,34,248,11,39],"4715616",[145,39,39,258,146,34],"project\u002Fcritical\u002Fpricing",[116,44,39,258,117,34],[67,44,34,261,11,39],"project\u002Fneutral\u002Fpricing",[172,44,42,263,125,34],"project\u002Fneutral\u002Fdesign",[265,44,34,263,11,39],"4715382",[267,44,38,268,117,34],"4715396","project\u002Fpositive\u002Fdesign",[270,44,38,268,125,34],"4715446",[272,44,39,258,273,34],"4715740","ry0ohki",[275,44,34,261,11,39],"4715749",[120,44,39,258,121,34],[197,44,39,258,198,34],[124,42,42,261,125,34],[70,42,34,261,11,39],[175,42,38,268,125,34],[186,282,42,248,187,34],4,[101,282,34,284,11,39],"project\u002Fpositive\u002Fexecution",[131,38,39,286,132,34],"project\u002Fcritical\u002Fprivacy",[288,38,34,289,11,39],"4715612","project\u002Fneutral\u002Fprivacy",[153,242,42,291,154,34],"project\u002Fneutral\u002Fdocs",[293,242,34,291,11,39],"4715395",[295,233,42,248,296,34],"4715323","nullspace",[298,233,34,246,11,39],"4715334",[108,300,39,301,109,34],8,"project\u002Fcritical\u002Fdesign",[303,300,42,263,304,34],"4715803","zinssmeister",[306,32,38,307,308,34],"4715392","project\u002Fpositive\u002Fdocs","mmahemoff",[310,32,34,311,11,39],"4715400","maker\u002Fneutral\u002Fdocs",[313,32,42,291,308,34],"4715525",[315,32,34,291,11,39],"4715620",[138,317,39,286,139,34],10,[319,317,34,289,11,39],"4716207",[157,33,39,321,158,34],"project\u002Fcritical\u002Fdocs",[90,323,38,246,91,34],12,[325,326,38,246,327,34],"4715565",13,"therandomguy",[73,326,34,261,11,39],[330,18,42,248,331,34],"4715489","zach",[333,18,34,334,11,39],"4715496","commenter\u002Fneutral\u002Fnone",[336,243,34,337,11,39],"4715838","other\u002Fneutral\u002Fnone",[339,340,39,321,341,34],"4715697",16,"nfm",[343,340,34,291,11,39],"4715840",[345,346,39,347,348,34],"4715454",17,"project\u002Fcritical\u002Fidea","peterhajas",[350,346,34,351,207,34],"4715585","commenter\u002Fneutral\u002Fidea",[225,353,38,246,226,34],18,[229,353,34,248,11,39],[193,356,42,248,194,34],19,[206,356,38,246,207,34],[],[360,365,370,375,379,382],{"id":361,"name":362,"points":363,"category":364},"4723591","Circular",160,"productivity",{"id":366,"name":367,"points":368,"category":369},"4725210","Introducting C+",148,"languages",{"id":371,"name":372,"points":373,"category":374},"4725396","Python Tools for Visual Studio (PTVS)",139,"dev_tools",{"id":376,"name":377,"points":378,"category":374},"4713110","Propeller",126,{"id":380,"name":381,"points":378,"category":20},"4714088","Django drip",{"id":383,"name":384,"points":385,"category":374},"4706037","violin",105,false,"v2",{"id":389,"name":5,"line":6,"ai":386,"cat":20,"year":13,"points":14,"comments":15,"rec":29,"s":390,"top":18,"kw":391,"maker":11,"domain":10,"tier":19,"attempts":34,"strip":392,"url":9,"mix":393,"praise":86,"objection":113,"sub":21},4715237,-0.15,[24,25,26,27,28],"0303501035510130501303015031035030101505",[32,33,34,33],1793990886882]