[{"data":1,"prerenderedAt":462},["ShallowReactive",2],{"project-5237979":3},{"id":4,"name":5,"line":6,"line_source":7,"title":8,"url":9,"domain":10,"maker":11,"posted_at":12,"year":13,"points":14,"comments":15,"rank_in_year":16,"shown_in_year":17,"top":18,"tier":19,"category":20,"subcategory":21,"format":22,"keywords":23,"reception":29,"sentiment":30,"stance_mix":31,"scored_comments":34,"aspects":35,"strip":45,"post_text":49,"what":50,"said":89,"maker_in_thread":209,"shape":219,"grid":220,"attempts":423,"same_week":424,"maker_shows":42,"maker_hidden":454,"reader_version":455,"card":456},"5237979","browser-details","Stop asking your clients \"What browser are you on?\"","title","Show HN: Stop asking your clients \"What browser are you on?\"","http:\u002F\u002Fwww.browser-details.com","browser-details.com","jonasvp",1361192830,2013,93,82,248,1739,15,"notable","dev_tools","client support diagnostics","web_app",[24,25,26,27,28],"browser detection","client support","browser version","user agent","support tool","mixed",-0.369,{"positive":32,"neutral":33,"mixed":32,"critical":33},4,21,50,{"idea":36,"execution":39,"pricing":41,"design":43,"privacy":44},{"positive":37,"critical":38},0,10,{"positive":37,"critical":40},9,{"positive":32,"critical":42},1,{"positive":37,"critical":37},{"positive":37,"critical":42},[42,37,37,46,47,47,47,46,46,46,42,37,42,37,42,42,42,37,42,48,46,37,46,47,46,42,37,37,42,37,42,42,42,46,42,42,42,46,42,42],3,5,2,null,{"problem":51,"audience":61,"pricing":75,"motivation":49,"time_to_build":49,"stack":86,"openness":87,"stage":88,"team_size":87},{"value":52,"source":53,"evidence":54},"Support staff need to know the client's browser and plugin details without asking them.","inferred",[55,57],{"id":56},"post",{"id":58,"by":59,"text":60},"5238054","dubcanada","Google Chrome on a Mac reports the following... PDF: No - wrong Chrome has a built in PDF reader JAVA: No - wrong I do have java OGG-VIDEO: Probably supported - lol? probably…",{"value":62,"source":53,"evidence":63},"Web agencies and developers supporting clients",[64,68,72],{"id":65,"by":66,"text":67},"5238050","rartichoke","If I'm on the phone with a client and ask them to look at something I can generally figure out what browser they have (minus the version) by asking 1 or 2 questions and that's…",{"id":69,"by":70,"text":71},"5238168","venus","You've got to be kidding me. $10 a year may as well be nothing. I wouldn't do anything for anybody for $10\u002Fyear. I probably couldn't even be bothered invoicing you. You're right…",{"id":73,"by":11,"text":74},"5238310","Thanks for the kind words! The pricing is obviously geared towards agencies, not freelancers. We'll see how it pans out, your feedback is greatly appreciated!",{"value":76,"source":77,"evidence":78},"Pro plan at $10 per month, with CNAME support in Pro.","commenter",[79,83],{"id":80,"by":81,"text":82},"5239834","MicahWedemeyer","I appreciate that it's not exactly an earth-shattering problem, but \"about 2 minutes\" is a huge underestimation. I think \"an hour or so\" is still pretty optimistic but at least…",{"id":84,"by":11,"text":85},"5238132","Thanks! CNAMEs are supported in the Pro version you can upgrade to. Previous visits are remembered, you can access all the data from your control panel or click the permalink in…",[],"unknown","launched",{"praise":90,"objections":95,"requests":135,"questions":159,"alternatives":175},[91],{"value":92,"source":77,"evidence":93},"Well-executed MVP that is simple and useful.",[94],{"id":69,"by":70,"text":71},[96,107,112,123],{"value":97,"source":77,"evidence":98},"Pricing is too low to be sustainable or too cheap to be worth charging.",[99,103,106],{"id":100,"by":101,"text":102},"5238049","ra","I think it's a GREAT idea. Now, this might just be me, and I don't want to sound negative, or take anything away from the effort you've obviously put into making this really…",{"id":104,"by":59,"text":105},"5238145","I have to agree, at $120 a year I could build it. I don't think you'll be able to charge more then $10 a year.",{"id":69,"by":70,"text":71},{"value":108,"source":77,"evidence":109},"Cheap enough that a developer could build it in an hour.",[110,111],{"id":100,"by":101,"text":102},{"id":80,"by":81,"text":82},{"value":113,"source":77,"evidence":114},"Does not support custom domains or SSL for CNAMEs.",[115,119],{"id":116,"by":117,"text":118},"5238108","mootothemax","You need to add support for custom domains so that I can tell people to visit blah.mydomain.com by setting a CNAME record in DNS. This is especially important given that your…",{"id":120,"by":121,"text":122},"5238164","taf2","how do you handle SSL with CNAMEs? I'd like to offer CNAMEs for my customers as well, but the lack of SSL support means I don't for security. Suggestions?",{"value":124,"source":77,"evidence":125},"Detection inaccuracies such as Java version and Windows Phone reported as Windows 8.",[126,130,134],{"id":127,"by":128,"text":129},"5238256","jakub_g","In my Firefox @ WinXP it displays Java 10 :) I guess it's an issue with the values reported by the browser (about:config lists Java plugin with 10.13.2.20). Chrome and Opera…",{"id":131,"by":132,"text":133},"5238601","adandy","It reports Windows Phone 8 as Windows 8.",{"id":58,"by":59,"text":60},[136,140,152],{"value":137,"source":77,"evidence":138},"Support custom domains via CNAME.",[139],{"id":116,"by":117,"text":118},{"value":141,"source":77,"evidence":142},"Add a JS API or more details such as DPI and plugin versions.",[143,147,151],{"id":144,"by":145,"text":146},"5238113","churreiro","Why not just a JS API for this? I just cannot see the full application for this app. It is interesting but the work required to get that info by using JS and just plot it is not…",{"id":148,"by":149,"text":150},"5238249","HyprMusic","Would be great if it also took note of the DPI so retina-style devices could be detected.",{"id":127,"by":128,"text":129},{"value":153,"source":77,"evidence":154},"Show known browser bugs and quirks.",[155],{"id":156,"by":157,"text":158},"5238124","MatthewPhillips","What would make this really worthwhile, is if along with the browser details you included common\u002Fknown bugs and quirks for the given browser version.",[160,168],{"value":161,"source":77,"evidence":162},"How are multiple clients distinguished and which recipient clicked?",[163,167],{"id":164,"by":165,"text":166},"5238031","deanclatworthy","I have found this to be useful: http:\u002F\u002Fsupportdetails.com\u002F What benefit does your service have over this one? Furthermore, if I send mycompany.browser-details.com links to two…",{"id":58,"by":59,"text":60},{"value":169,"source":77,"evidence":170},"How many people signed up?",[171],{"id":172,"by":173,"text":174},"5238641","jonaldomo","@jonasvp: I would be extermely interested in reading about how many people signed up for the service if you would be willing to share. As well as any other one service products…",[176,184,191,202],{"value":177,"source":77,"evidence":178},"supportdetails.com",[179,180],{"id":164,"by":165,"text":166},{"id":181,"by":182,"text":183},"5239843","Kerrick","I've always been a fan of this one: http:\u002F\u002Fsupportdetails.com But, yours supports a few more details.",{"value":185,"source":77,"evidence":186},"aboutmybrowser.com",[187],{"id":188,"by":189,"text":190},"5238819","deepGem","https:\u002F\u002Faboutmybrowser.com\u002F does the same without any signups",{"value":192,"source":77,"evidence":193},"Custom logging with log4net or graylog",[194,198],{"id":195,"by":196,"text":197},"5238337","meaty","We wrote our own version of this which took about 2 minutes to write. 1. Client hits \u002Fsupport\u002Fclient-info which generates a specific system error with a unique ID (right 6 digits…",{"id":199,"by":200,"text":201},"5238115","btipling","We use graylog for logging plus a client side logging script, and that gives us a lot of information. User id + agent + plus time they loaded the the site + any client errors…",{"value":203,"source":77,"evidence":204},"browserstack and browsershots",[205,208],{"id":206,"by":11,"text":207},"5238077","I've noticed that screenshots (a la https:\u002F\u002Fbrowsershots.org\u002F) don't really help either as there's no way to debug - you'd change something and need another screenshot to see…",{"id":65,"by":66,"text":67},{"comments":210,"answered":32,"key":211},7,[212,213,216],{"id":84,"text":85},{"id":214,"text":215},"5238182","Tricky one. I don't think there's any way to solve that, other than creating certificates for every CNAME - which is too expensive and complicated for your clients. I've run into…",{"id":217,"text":218},"5238059","Definitely, support-details.com was the inspiration. However, we didn't want to send our clients to some other site - we needed a branded version. As for identifying users: you…",{"commenters":34,"max_depth":210,"maker_replies":210,"first_comment_mins":32,"lifespan_hours":38},[221,223,227,231,233,235,237,241,243,245,249,251,253,255,257,259,260,262,265,268,270,272,276,279,281,284,285,288,290,293,296,299,302,303,304,306,308,310,313,316,318,320,321,324,326,330,332,335,338,340,342,344,347,350,352,355,357,359,362,366,370,373,376,379,381,383,384,387,389,391,393,395,399,401,403,405,407,409,411,416,418,422],[195,37,42,222,196,37],"project\u002Fcritical\u002Fidea",[224,37,46,225,226,37],"5238516","project\u002Fneutral\u002Fidea","davidw",[228,37,37,229,230,37],"5238579","commenter\u002Fneutral\u002Fnone","mgkimsal",[232,37,37,229,196,37],"5239117",[234,37,37,229,226,37],"5240734",[236,37,37,229,196,37],"5241188",[238,37,46,239,240,37],"5238774","project\u002Fneutral\u002Fexecution","kmfrk",[242,37,46,239,196,37],"5239089",[80,37,47,244,81,37],"project\u002Fpositive\u002Fpricing",[246,37,46,247,248,37],"5240791","project\u002Fneutral\u002Fpricing","koide",[250,37,47,244,81,37],"5240869",[252,37,37,229,196,37],"5241257",[254,37,47,244,196,37],"5241246",[116,42,46,256,117,37],"project\u002Fmixed\u002Fexecution",[84,42,37,258,11,42],"maker\u002Fneutral\u002Fnone",[120,42,46,239,121,37],[214,42,37,261,11,42],"maker\u002Fneutral\u002Fexecution",[263,42,46,239,264,37],"5238301","raverbashing",[266,42,46,239,267,37],"5238308","professorTuring",[269,42,37,229,117,37],"5238342",[271,42,37,229,267,37],"5238442",[273,42,42,274,275,37],"5238832","project\u002Fcritical\u002Fexecution","jcoby",[277,42,37,229,278,37],"5238958","SoftwareMaven",[280,42,37,229,275,37],"5239918",[282,42,46,239,283,37],"5239688","tnorthcutt",[58,48,42,274,59,37],[286,48,37,229,287,37],"5238149","lucaspiller",[289,48,37,229,59,37],"5239024",[291,48,42,274,292,37],"5238155","madmaze",[294,48,46,239,295,37],"5238279","phoboslab",[297,48,42,274,298,37],"5238556","Jacqued",[300,48,42,274,301,37],"5238578","abrowne",[164,46,42,222,165,37],[217,46,37,258,11,42],[305,46,37,229,59,37],"5238112",[307,46,37,258,11,42],"5238147",[309,46,42,274,59,37],"5239061",[311,46,37,229,312,37],"5238205","Rocky_Outcrop",[314,46,46,225,315,37],"5238560","mikerastiello",[100,32,46,317,101,37],"project\u002Fmixed\u002Fpricing",[104,32,42,319,59,37],"project\u002Fcritical\u002Fpricing",[69,32,46,317,70,37],[322,32,37,229,323,37],"5238304","jschuur",[73,32,37,325,11,42],"maker\u002Fneutral\u002Fpricing",[327,32,37,328,329,37],"5238621","commenter\u002Fneutral\u002Fpricing","martinced",[331,32,37,229,70,37],"5238882",[333,32,46,247,334,37],"5238340","highace",[336,32,47,244,337,37],"5238398","analog",[339,32,37,229,230,37],"5238558",[341,32,37,229,337,37],"5238887",[343,32,46,247,278,37],"5239007",[345,47,42,222,346,37],"5238351","nodata",[348,47,37,229,349,37],"5238390","mileszs",[351,47,37,229,346,37],"5238404",[353,47,37,229,354,37],"5238597","Argorak",[356,47,37,229,346,37],"5238763",[358,47,37,229,354,37],"5239135",[360,361,42,222,121,37],"5238156",6,[363,361,46,364,365,37],"5238210","project\u002Fneutral\u002Fdesign","prawks",[367,361,37,368,369,37],"5238570","other\u002Fneutral\u002Fnone","MattBearman",[371,361,37,372,329,37],"5238582","other\u002Fneutral\u002Fidea",[374,210,42,222,375,37],"5238751","ComputerGuru",[377,210,46,225,378,37],"5238970","thirit",[127,380,42,274,128,37],8,[65,40,46,382,66,37],"project\u002Fmixed\u002Fidea",[206,40,37,225,11,42],[385,40,42,222,386,37],"5238084","thejosh",[388,40,46,225,66,37],"5238122",[390,38,37,258,11,42],"5237999",[188,392,42,222,189,37],11,[394,392,42,222,59,37],"5239073",[396,397,42,274,398,37],"5238417",12,"rplnt",[172,400,46,325,173,37],13,[144,402,42,222,145,37],14,[404,402,46,225,312,37],"5238241",[199,18,46,406,200,37],"project\u002Fneutral\u002Fnone",[156,408,46,225,157,37],16,[181,410,46,225,182,37],17,[412,413,42,414,415,37],"5238793",18,"project\u002Fcritical\u002Fprivacy","kvirani",[148,417,46,239,149,37],19,[419,420,42,222,421,37],"5238284",20,"buremba",[131,33,42,274,132,37],[],[425,430,435,440,444,449],{"id":426,"name":427,"points":428,"category":429},"5238537","What colour is your IP address?",208,"other",{"id":431,"name":432,"points":433,"category":434},"5244456","TextRazor",118,"ai",{"id":436,"name":437,"points":438,"category":439},"5251361","importd",116,"languages",{"id":441,"name":442,"points":443,"category":20},"5231487","bcp",110,{"id":445,"name":446,"points":447,"category":448},"5216992","Semantics3",108,"data",{"id":450,"name":451,"points":452,"category":453},"5231435","Docracy Mobile Privacy Policy",106,"learning_science",false,"v2",{"id":457,"name":5,"line":6,"ai":454,"cat":20,"year":13,"points":14,"comments":15,"rec":29,"s":458,"top":18,"kw":459,"maker":11,"domain":10,"tier":19,"attempts":37,"strip":460,"url":9,"mix":461,"praise":92,"objection":97,"sub":21},5237979,-0.37,[24,25,26,27,28],"1003555333101011101230353100101113111311",[32,33,32,33],1793990891003]