[{"data":1,"prerenderedAt":204},["ShallowReactive",2],{"project-7869726":3},{"id":4,"name":5,"line":6,"line_source":7,"title":8,"url":9,"domain":10,"maker":11,"posted_at":12,"year":13,"points":14,"comments":15,"rank_in_year":16,"shown_in_year":17,"top":18,"tier":19,"category":20,"subcategory":21,"format":22,"keywords":23,"reception":27,"sentiment":28,"stance_mix":29,"scored_comments":32,"aspects":33,"strip":37,"post_text":39,"what":40,"said":49,"maker_in_thread":132,"shape":137,"grid":140,"attempts":168,"same_week":169,"maker_shows":30,"maker_hidden":197,"reader_version":198,"card":199},"7869726","Front","Front, Collaborative Email for Sales, Customer Support, Hiring and more","title","Show HN: Front, Collaborative Email for Sales, Customer Support, Hiring and more","http:\u002F\u002Ffrontapp.com","frontapp.com","mathouc",1402338623,2014,94,14,293,2272,13,"notable","web_saas","shared inbox","web_app",[21,24,25,26],"collaborative email","customer support","team email","curious",0,{"positive":30,"neutral":31,"mixed":30,"critical":30},1,3,6,{"design":34,"idea":35,"docs":36},{"positive":28,"critical":30},{"positive":30,"critical":28},{"positive":28,"critical":28},[30,38,31,28,31,28,28,28,28,28,31,31,28,28],5,null,{"problem":39,"audience":41,"pricing":39,"motivation":39,"time_to_build":39,"stack":47,"openness":48,"stage":48,"team_size":48},{"value":42,"source":43,"evidence":44},"Sales, customer support and hiring teams sharing email","maker",[45],{"id":46},"post",[],"unknown",{"praise":50,"objections":63,"requests":78,"questions":94,"alternatives":95},[51],{"value":52,"source":53,"evidence":54},"Looks good and useful for support teams","commenter",[55,59],{"id":56,"by":57,"text":58},"7869803","mrmch","This is awesome, looking at how we could use it at sendwithus to replace\u002Faugment our current support systems.",{"id":60,"by":61,"text":62},"7869832","sgdesign","Looks nice! In the same space, there's also Respondly: https:\u002F\u002Frespond.ly\u002F I've found it hard to pull myself away from Gmail and use these apps though, old habits are hard to…",[64,71],{"value":65,"source":53,"evidence":66},"Requires team members to use a new email app instead of their own email client",[67],{"id":68,"by":69,"text":70},"7878928","lobster_johnson","Front looks good, but unfortunately it makes the same mistake as some other apps (Flowdock and SupportFu come to mind): It invents a new email app and requires that your team…",{"value":72,"source":53,"evidence":73},"Unclear what problems it solves from the homepage",[74],{"id":75,"by":76,"text":77},"7872189","xtracto","Hello, This seems like a nice program that we definitely may need in our current company (we do internet-based loans and use a support@ email which is shared between several…",[79,90],{"value":80,"source":53,"evidence":81},"Add a sign-up call to action at the top and bottom of the landing page",[82,86],{"id":83,"by":84,"text":85},"7869841","ElliotH","Landing page wise, a sign up link at the bottom as well as the top would make a lot of sense. Otherwise there's no call to action when you've read all the pitch.",{"id":87,"by":88,"text":89},"7870085","gk1","Also, I'm willing to bet that almost any call-to-action text other than \"sign up\" is going to get more clicks. \"Sign up\" is generic, doesn't say anything about the benefits of…",{"value":91,"source":53,"evidence":92},"Show a short video overview on the homepage",[93],{"id":75,"by":76,"text":77},[],[96,100,107,118,125],{"value":97,"source":53,"evidence":98},"Respondly",[99],{"id":60,"by":61,"text":62},{"value":101,"source":53,"evidence":102},"HelpScout",[103],{"id":104,"by":105,"text":106},"7871023","d0m","There's helpscout that let you reply directly from gmail but still use their team inbox. However I find it very pricey.",{"value":108,"source":53,"evidence":109},"Streak",[110,114],{"id":111,"by":112,"text":113},"7870515","randall","We used capsule, but switched to Streak. We found since we live in Gmail, and it lives in Gmail, it's a really really good fit.",{"id":115,"by":116,"text":117},"7870750","alooPotato","Founder of streak.com here - we think our product is really great for startups. Feel free to reach out to me at aleem at streak if you'd like to get a feature overview, although…",{"value":119,"source":53,"evidence":120},"CapsuleCRM",[121],{"id":122,"by":123,"text":124},"7869998","aerialfish","We're a small business and we use CapsuleCRM. It took me a long time to find a simple CRM that did what we needed. Just Google around, there are others that are made for small…",{"value":126,"source":53,"evidence":127},"Google Wave",[128],{"id":129,"by":130,"text":131},"7869896","mglauco","Google Wave?",{"comments":30,"answered":30,"key":133},[134],{"id":135,"text":136},"7869917","http:\u002F\u002Fwww.youtube.com\u002Fwatch?v=cKCK16Junz4 (their video minus that last 10sec)",{"commenters":15,"max_depth":31,"maker_replies":30,"first_comment_mins":138,"lifespan_hours":139},17,46,[141,143,145,148,150,152,157,158,159,162,163,165,166,167],[68,28,30,142,69,28],"project\u002Fcritical\u002Fdesign",[56,30,38,144,57,28],"project\u002Fpositive\u002Fidea",[60,146,31,147,61,28],2,"project\u002Fneutral\u002Fidea",[104,146,28,149,105,28],"other\u002Fneutral\u002Fpricing",[75,31,31,151,76,28],"project\u002Fmixed\u002Fdocs",[153,154,28,155,156,28],"7869971",4,"other\u002Fneutral\u002Fnone","hengheng",[122,154,28,155,123,28],[111,154,28,155,112,28],[160,154,28,155,161,28],"7870147","cjbarber",[115,154,28,155,116,28],[83,38,31,164,84,28],"project\u002Fneutral\u002Fdocs",[87,38,31,164,88,28],[129,32,28,155,130,28],[135,32,28,155,11,30],[],[170,175,180,184,189,193],{"id":171,"name":172,"points":173,"category":174},"7862578","json_resume",187,"productivity",{"id":176,"name":177,"points":178,"category":179},"7868368","Bounce.js",172,"dev_tools",{"id":181,"name":182,"points":183,"category":179},"7858296","GoNative",148,{"id":185,"name":186,"points":187,"category":188},"7868211","visited-captcha-history",140,"security_privacy",{"id":190,"name":191,"points":192,"category":179},"7858828","Silk",113,{"id":194,"name":195,"points":196,"category":179},"7872113","Go HTTP Router Benchmark",89,false,"v2",{"id":200,"name":5,"line":6,"ai":197,"cat":20,"year":13,"points":14,"comments":15,"rec":27,"s":28,"top":18,"kw":201,"maker":11,"domain":10,"tier":19,"attempts":28,"strip":202,"url":9,"mix":203,"praise":52,"objection":65,"sub":21},7869726,[21,24,25,26],"15303000003300",[30,31,30,30],1794036518864]