[{"data":1,"prerenderedAt":343},["ShallowReactive",2],{"project-9500823":3},{"id":4,"name":5,"line":6,"line_source":7,"title":8,"url":9,"domain":10,"maker":11,"posted_at":12,"year":13,"points":14,"comments":15,"rank_in_year":16,"shown_in_year":17,"top":18,"tier":19,"category":20,"subcategory":21,"format":22,"keywords":23,"reception":28,"sentiment":29,"stance_mix":30,"scored_comments":34,"aspects":35,"strip":44,"post_text":47,"what":48,"said":77,"maker_in_thread":206,"shape":214,"grid":219,"attempts":300,"same_week":305,"maker_shows":42,"maker_hidden":335,"reader_version":336,"card":337},"9500823","Onboarded","User Onboarding as a Service","title","Show HN: Onboarded – User Onboarding as a Service","https:\u002F\u002Fwww.getonboarded.com\u002F?utm_source=hn","getonboarded.com","ObserverEffect",1430937305,2015,54,37,524,2565,21,"notable","dev_tools","user onboarding service","web_app",[24,25,26,27],"user onboarding","onboarding flow","product tour","user activation","roasted",-0.366,{"positive":31,"neutral":32,"mixed":31,"critical":33},1,7,9,18,{"design":36,"idea":38,"pricing":39,"docs":41,"execution":43},{"positive":37,"critical":31},0,{"positive":31,"critical":31},{"positive":37,"critical":40},4,{"positive":37,"critical":42},2,{"positive":37,"critical":31},[31,37,45,46,37,31,46,37,31,31,31,31,46,37,46,37,37,37,37,37,37,46,31,46,31,31,37,37,37,37,37,37,37,37,37,46,46],5,3,null,{"problem":49,"audience":59,"pricing":65,"motivation":71,"time_to_build":47,"stack":75,"openness":76,"stage":76,"team_size":76},{"value":50,"source":51,"evidence":52},"Hard to build and iterate on user onboarding flows inside an app","maker",[53,56],{"id":54,"by":11,"text":55},"9502779","We don't think developers should have to reinvent the wheel, or cobble things together to build a customized experience. You're usually not writing 50 lines of javascript one…",{"id":57,"by":11,"text":58},"9502156","One of the goals we had when we designed Onboarded was for it to be unobtrusive yet flexible. It can be used to accomplish just what you are saying. The styling as overlay\u002Fmodal…",{"value":60,"source":51,"evidence":61},"Developers building websites and apps",[62],{"id":63,"by":11,"text":64},"9502278","The key point about Onboarded is that it's made for developers. It makes it simpler and faster to completely customize the user experience that you want, integrated as you see…",{"value":66,"source":51,"evidence":67},"Free tier currently; pricing to be discussed later",[68],{"id":69,"by":11,"text":70},"9502359","The thing is, we're just focused on the free tier right now. When you've onboarded lots of people and decide you like the product, pricing is an open conversation.",{"value":72,"source":51,"evidence":73},"Developers should not have to reinvent onboarding flows each time",[74],{"id":54,"by":11,"text":55},[],"unknown",{"praise":78,"objections":83,"requests":132,"questions":151,"alternatives":172},[79],{"value":80,"source":51,"evidence":81},"Unobtrusive and flexible, can be styled as modal, fullscreen or inline",[82],{"id":57,"by":11,"text":58},[84,100,107,122],{"value":85,"source":86,"evidence":87},"Pricing not disclosed up front; open conversation is off-putting","commenter",[88,92,96],{"id":89,"by":90,"text":91},"9502809","robzyb","> pricing is an open conversation I do not want pricing to be an open conversation. That sounds horrible to me. To take a wild guess - maybe you think that an open conversation…",{"id":93,"by":94,"text":95},"9509622","rajacombinator","Gonna agree with others that I don't like \"pricing is an open conversation\". Sounds like you just don't know what to price it at. Why not just start with something and then…",{"id":97,"by":98,"text":99},"9502037","mkilling","I'd love to get an idea of the pricing before I sign up for a trial. I don't want to spend time trying out a product that will end up costing more than I'm willing to pay for it.",{"value":101,"source":86,"evidence":102},"Modal overlay onboarding is intrusive; prefers baked-in design",[103],{"id":104,"by":105,"text":106},"9502104","supercoder","I never really like this style of on boarding. Mostly because I can 'see' the app behind the dialogs and I just want to start using it. Much prefer is on boarding is baked into…",{"value":108,"source":86,"evidence":109},"Forced onboarding forms and feature tours annoy users",[110,114,118],{"id":111,"by":112,"text":113},"9502190","vandingmils","I could not disagree more. I am never interested in building a social profile or entering preferences to some app I'm unfamiliar with. Like others comment, I'd like to get to…",{"id":115,"by":116,"text":117},"9505594","ci5er","I may be an atypical and less social (more asocial?) than others. Or maybe I'm old and impatient. Or all the above. Making me fill out, really anything, before I can drive the…",{"id":119,"by":120,"text":121},"9501881","stephengillie","This kind of response makes me think of the mandatory training missions that have started populating the introductory levels of many videogames - Even though movement is the same…",{"value":123,"source":86,"evidence":124},"Docs and marketing do not clearly explain the product",[125,128],{"id":126,"by":116,"text":127},"9505043","First - apologies. There is a point to this. I apparently like taking the scenic route to get there. I'm at the tail end of roughing out the high level design of a pretty large…",{"id":129,"by":130,"text":131},"9503057","aquark","There is something a bit ironic about a web site which claims to be 'the most effective way to communicate with new users' showing me a YouTube video to explain what they do ...",[133,146],{"value":134,"source":86,"evidence":135},"Show more non-modal and alternative style examples",[136,139,143],{"id":137,"by":94,"text":138},"9509627","I'm your target customer. I need to rework my onboarding flow but haven't done it yet because it seems like a huge pain. Would like to see better examples of the non-modal…",{"id":140,"by":141,"text":142},"9502601","bobbles","Maybe in the intro path in addition to saying 'let me out' you could have an option like 'i like the concept, but show me a different style' and then take a few example paths to…",{"id":144,"by":105,"text":145},"9502202","Ok sounds interesting. Because I'm dumb and short of time, I could only take it at face value. I sort of want to come away lusting to have the feature on my site. Be great to see…",{"value":147,"source":86,"evidence":148},"Show pricing up front",[149,150],{"id":97,"by":98,"text":99},{"id":126,"by":116,"text":127},[152,159,166],{"value":153,"source":86,"evidence":154},"How does it compare to WalkMe?",[155],{"id":156,"by":157,"text":158},"9502226","axiom","We use http:\u002F\u002Fwww.walkme.com at Top Hat, how does this compare?",{"value":160,"source":86,"evidence":161},"Is it different from writing custom JavaScript with Segment?",[162],{"id":163,"by":164,"text":165},"9502613","adambratt","What's really the advantage of this over writing 50 lines of javascript to automatically do the same thing and using segment.com to track events?",{"value":167,"source":86,"evidence":168},"Does Onboarded use Onboarded?",[169],{"id":170,"by":171,"text":167},"9502030","newobj",[173,177,184,195,202],{"value":174,"source":86,"evidence":175},"WalkMe",[176],{"id":156,"by":157,"text":158},{"value":178,"source":86,"evidence":179},"Appcues",[180],{"id":181,"by":182,"text":183},"9502186","sfeng","This seems similar to Appcues (http:\u002F\u002Fappcues.com\u002F). Appcues is oriented at PMs though. I'm not sure what the market is for a product which requires messing with the HTML of the…",{"value":185,"source":86,"evidence":186},"Joyride (Zurb) and Hopscotch (LinkedIn)",[187,191],{"id":188,"by":189,"text":190},"9501974","killerpopiller","reminds me of http:\u002F\u002Fzurb.com\u002Fplayground\u002Fjquery-joyride-feature-tour-plugin zurbs joyride for foundation",{"id":192,"by":193,"text":194},"9502095","Vekz","Or LinkedIn's Hopscotch http:\u002F\u002Flinkedin.github.io\u002Fhopscotch\u002F",{"value":196,"source":86,"evidence":197},"Impromptu.js",[198],{"id":199,"by":200,"text":201},"9502424","carrotleads","How different would your service be to using something like impromptu.js https:\u002F\u002Fgithub.com\u002Ftrentrichardson\u002FjQuery-Impromptu",{"value":203,"source":86,"evidence":204},"Segment with custom JavaScript",[205],{"id":163,"by":164,"text":165},{"comments":207,"answered":46,"key":208},8,[209,210,213],{"id":57,"text":58},{"id":211,"text":212},"9502786","This is a great idea. Thanks for the feedback.",{"id":69,"text":70},{"commenters":215,"max_depth":216,"maker_replies":207,"first_comment_mins":217,"lifespan_hours":218},26,6,155,34,[220,222,224,226,228,230,232,236,237,238,241,243,244,246,248,250,253,255,257,261,263,264,265,266,267,271,273,275,279,283,285,286,289,291,294,297,299],[104,37,31,221,105,37],"project\u002Fcritical\u002Fdesign",[57,37,37,223,11,31],"maker\u002Fneutral\u002Fdesign",[144,37,45,225,105,37],"project\u002Fpositive\u002Fidea",[140,37,46,227,141,37],"project\u002Fneutral\u002Fdesign",[211,37,37,229,11,31],"maker\u002Fpositive\u002Fnone",[97,31,31,231,98,37],"project\u002Fcritical\u002Fpricing",[233,31,46,234,235,37],"9502166","project\u002Fneutral\u002Fpricing","onassar",[69,31,37,234,11,31],[89,31,31,231,90,37],[239,31,31,231,240,37],"9502913","ROFISH",[126,31,31,242,116,37],"project\u002Fcritical\u002Fdocs",[93,31,31,231,94,37],[156,42,46,245,157,37],"project\u002Fneutral\u002Fnone",[63,42,37,247,11,31],"project\u002Fneutral\u002Fidea",[137,46,46,249,94,37],"project\u002Fmixed\u002Fdesign",[251,46,37,252,11,31],"9510048","maker\u002Fneutral\u002Fnone",[170,40,37,254,171,37],"commenter\u002Fneutral\u002Fnone",[256,40,37,252,11,31],"9502158",[258,45,37,259,260,37],"9502032","other\u002Fneutral\u002Fidea","EGreg",[111,45,37,262,112,37],"other\u002Fcritical\u002Fidea",[115,45,37,262,116,37],[181,216,46,245,182,37],[129,216,31,242,130,37],[199,32,46,247,200,37],[268,207,31,269,270,37],"9501864","project\u002Fcritical\u002Fexecution","jonalexr",[163,33,31,272,164,37],"project\u002Fcritical\u002Fidea",[54,33,37,274,11,31],"maker\u002Fpositive\u002Fidea",[276,277,37,262,278,37],"9501833",10,"Animats",[280,277,37,281,282,37],"9501858","commenter\u002Fneutral\u002Fidea","kareemm",[284,277,37,281,11,31],"9501868",[119,277,37,262,120,37],[287,277,37,281,288,37],"9502022","icebraining",[290,277,37,281,120,37],"9502043",[292,277,37,281,293,37],"9501934","skizm",[295,277,37,281,296,37],"9501968","rgbrenner",[188,298,46,245,189,37],11,[192,298,46,245,193,37],[301,304],{"id":302,"t":303,"points":42,"comments":37},"9050221",1423936675,{"id":4,"t":12,"points":14,"comments":15},[306,311,315,320,325,330],{"id":307,"name":308,"points":309,"category":310},"9498874","kiUi",136,"languages",{"id":312,"name":313,"points":314,"category":20},"9477032","zindex",125,{"id":316,"name":317,"points":318,"category":319},"9485714","nvParse",123,"data",{"id":321,"name":322,"points":323,"category":324},"9491978","My Hacker News",78,"consumer_social",{"id":326,"name":327,"points":328,"category":329},"9476603","PID",73,"learning_science",{"id":331,"name":332,"points":333,"category":334},"9502015","Estimote Indoor Location SDK",71,"infrastructure",false,"v2",{"id":338,"name":5,"line":6,"ai":335,"cat":20,"year":13,"points":14,"comments":15,"rec":28,"s":339,"top":18,"kw":340,"maker":11,"domain":10,"tier":19,"attempts":42,"strip":341,"url":9,"mix":342,"praise":80,"objection":85,"sub":21},9500823,-0.37,[24,25,26,27],"1053013011113030000003131100000000033",[31,32,31,33],1793990924147]