[{"data":1,"prerenderedAt":157},["ShallowReactive",2],{"project-9771268":3},{"id":4,"name":5,"line":6,"line_source":7,"title":8,"url":9,"domain":10,"maker":11,"posted_at":12,"year":13,"points":14,"comments":15,"rank_in_year":16,"shown_in_year":17,"top":18,"tier":19,"category":20,"subcategory":21,"format":22,"keywords":23,"reception":27,"sentiment":28,"stance_mix":29,"scored_comments":33,"aspects":34,"strip":38,"post_text":28,"what":41,"said":56,"maker_in_thread":94,"shape":100,"grid":102,"attempts":118,"same_week":119,"maker_shows":32,"maker_hidden":150,"reader_version":151,"card":152},"9771268","Glee","Delightfully Simple Help Desk Software\u002FShared Inboxes for Teams","title","Show HN: Glee – Delightfully Simple Help Desk Software\u002FShared Inboxes for Teams","https:\u002F\u002Fgleehq.com\u002Fsignup","gleehq.com","johnkevinmbasco",1435151413,2015,9,7,2217,2565,87,"shown","web_saas","help desk software","web_app",[21,24,25,26],"shared inbox","customer support","team collaboration","quiet",null,{"positive":30,"neutral":30,"mixed":31,"critical":32},1,0,2,4,{"design":35,"docs":36,"idea":37},{"positive":30,"critical":31},{"positive":31,"critical":30},{"positive":31,"critical":30},[39,31,30,31,40,31,30],5,3,{"problem":42,"audience":49,"pricing":28,"motivation":28,"time_to_build":28,"stack":53,"openness":54,"stage":55,"team_size":54},{"value":43,"source":44,"evidence":45},"Collaborating on customer support, sales and hiring across a team","maker",[46],{"id":47,"by":11,"text":48},"9771352","Hi there! You and your team can use it to easily collaborate on customer support, sales, hiring etc... It's currently used by 12 companies who participated in our private beta.…",{"value":50,"source":44,"evidence":51},"Teams running customer support, sales or hiring",[52],{"id":47,"by":11,"text":48},[],"unknown","beta",{"praise":57,"objections":66,"requests":81,"questions":86,"alternatives":93},[58],{"value":59,"source":60,"evidence":61},"Clean, simple design that works well","commenter",[62],{"id":63,"by":64,"text":65},"9771348","shadowzick","Wow! The app looks promising and works great, it's very clean. I'll introduce this to my friends and colleagues. Keep up the good work!",[67,74],{"value":68,"source":60,"evidence":69},"Homepage is a bare template and gives little information",[70],{"id":71,"by":72,"text":73},"9771329","CatsoCatsoCatso","Is there any further information? It's just a sign up form & the homepage is a template filler.",{"value":75,"source":60,"evidence":76},"Unclear how it differs from many existing help desk apps",[77],{"id":78,"by":79,"text":80},"9772724","fiatjaf","What does you app offers that is different or better than the other thousands of helpdesk apps out there?",[82],{"value":83,"source":60,"evidence":84},"More information about the product before signing up",[85],{"id":71,"by":72,"text":73},[87],{"value":88,"source":60,"evidence":89},"What does the HQ in the name stand for",[90],{"id":91,"by":79,"text":92},"9771425","What does \"hq\" stand for?",[],{"comments":32,"answered":32,"key":95},[96,97],{"id":47,"text":48},{"id":98,"text":99},"9771461","Hi fiatjaf! It means headquarters. Anyway, let me know if you need any help in trying out the app. I would really appreciate it if you can provide feedback. Constructive…",{"commenters":33,"max_depth":40,"maker_replies":32,"first_comment_mins":101,"lifespan_hours":40},10,[103,105,108,110,112,114,116],[63,31,39,104,64,31],"project\u002Fpositive\u002Fdesign",[106,31,31,107,79,31],"9771422","commenter\u002Fneutral\u002Fnone",[71,30,30,109,72,31],"project\u002Fcritical\u002Fdocs",[47,30,31,111,11,30],"maker\u002Fneutral\u002Fdocs",[91,32,40,113,79,31],"project\u002Fneutral\u002Fnone",[98,32,31,115,11,30],"maker\u002Fneutral\u002Fnone",[78,32,30,117,79,31],"project\u002Fcritical\u002Fidea",[],[120,125,130,135,140,145],{"id":121,"name":122,"points":123,"category":124},"9746188","Wayback HN",503,"learning_science",{"id":126,"name":127,"points":128,"category":129},"9744471","MapChat",205,"consumer_social",{"id":131,"name":132,"points":133,"category":134},"9763870","Hypatia 0.2",191,"games",{"id":136,"name":137,"points":138,"category":139},"9757555","WhatsApp for Desktop",120,"hardware",{"id":141,"name":142,"points":143,"category":144},"9746867","Servasm",117,"infrastructure",{"id":146,"name":147,"points":148,"category":149},"9747417","say_restyle",73,"dev_tools",false,"v2",{"id":153,"name":5,"line":6,"ai":150,"cat":20,"year":13,"points":14,"comments":15,"rec":27,"s":28,"top":18,"kw":154,"maker":11,"domain":10,"tier":19,"attempts":31,"strip":155,"url":9,"mix":156,"praise":59,"objection":68,"sub":21},9771268,[21,24,25,26],"5010301",[30,30,31,32],1794036532698]