Plot.io

Web and SaaS

customer support tool

SHOW HN2015

37points
11comments
#769of 2,565 in 2015
Top 30%of 2015 by points

How HN took it

MixedNo clear lean

2 positive, 2 neutral or asking, 0 mixed, 1 critical, out of 5 comments about the project. Thread score +0.20.

Idea: 1 for, 0 againstPerformance: 0 for, 1 againstDocs: 1 for, 0 against

The thread, comment by comment

Each row is a top-level comment and its replies, in HN's order. Select a cell to open that comment on HN.

positive neutral or mixed critical about another commenter or something else the maker

What HN said

What people liked

  • Demo is clear and easy for non-technical users

    From 1 comment
    • Loving the product demo. Easy and clear to use instructions even for non tech-savvy users.
      zakarum009 on HN
  • Interesting use of WebRTC features

    From 1 comment
    • Good to see some of the cooler features of WebRTC getting leveraged – There are only so many apps that need video conferencing.
      ramatevish on HN

Objections

  • Demo failed to load for one commenter, possibly due to firewall

    From 1 comment
    • Do you need any plugins for this? Demo did not load for me. Might be corporate firewall.
      dzhiurgis on HN

Requests

  • Support for Chrome for Android

    From 1 comment

Questions

  • Does it work with KVM or console servers using WebRTC or HTML5 screen elements?

    From 1 comment
    • Does anyone have a KVM/console server which does WebRTC (or even better, HTML5 of screen elements)?
      rdl on HN
  • Do end users receive a copy of their recording?

    From 2 comments
    • After entering my email, weren't I supposed to receive my screen recording?
      dzhiurgis on HN
    • We will be adding that as part of the product demo page but at the moment it just shows what your customers will experience. So currently, we receive those videos ourselves. In…
      michaelstewart on HN

Category, keywords, summaries and labels on this page were made by AI (Thread Reader v2) and not checked by hand. Each point links to the comments it came from.

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