I redesigned the USPS package delivery slip
Other
form redesign
SHOW HN2015
156points
67comments
#129of 2,565 in 2015
Top 6%of 2015 by points
How HN took it
MixedNo clear lean
2 positive, 11 neutral or asking, 5 mixed, 14 critical, out of 32 comments about the project. Thread score -0.34.
Design: 1 for, 9 againstIdea: 1 for, 4 againstExecution: 0 for, 1 against
The thread, comment by comment
Each row is a top-level comment and its replies, in HN's order. Select a cell to open that comment on HN.
positive neutral or mixed critical about another commenter or something else the maker
What HN said
What people liked
Clearer information flow and better UX than the original
From 2 comments
This is a thoughtful redesign. Although the organization of the redesigned form is stronger in some aspects and weaker in others (stronger in terms of how much sense it makes and…
markbao on HNI would say that your use of checkboxes is off. There shouldn't be any need to explain that if a check box is ticked then this sentence applies. Royal mail have got it down to a…
KaiserPro on HN
Royal Mail's delivery card is a cleaner comparison
From 1 comment
For reference this is how Royal Mail does it in the uk: Side 1 has the relevant info time/date/what/etc…
joshvm on HN
Objections
Writing spaces are too small for carriers to fill in quickly
From 3 comments
I applaud the effort, but there are a few points about usability that you may have overlooked. 1. Entry spaces are now much smaller and requires smaller writing, particularly for…
level3 on HNWill probably get some downvotes for the raw criticism, but your redesign is a regression in usability for both the carrier and the recipient: In the actual, the fields where the…
nipponese on HNThat was my immediate reaction. Carrier fills this out often without a good surface to write on. The space to write is appropriate for a designer who has perfect tiny handwriting.
cowsandmilk on HN
Layout is too busy with no clear visual hierarchy
From 3 comments
This is a thoughtful redesign. Although the organization of the redesigned form is stronger in some aspects and weaker in others (stronger in terms of how much sense it makes and…
markbao on HNI don't like the redesign, it's less intuitive and has no hierarchical priority. Not exactly sure how this made the top 30.
joe_momma on HNWill probably get some downvotes for the raw criticism, but your redesign is a regression in usability for both the carrier and the recipient: In the actual, the fields where the…
nipponese on HN
Important information like Final Notice lost its emphasis
From 2 comments
Will probably get some downvotes for the raw criticism, but your redesign is a regression in usability for both the carrier and the recipient: In the actual, the fields where the…
nipponese on HNsame considerations here. everything in the same font size makes important information disappear, plus there is no call action.
LoSboccacc on HN
Requests
Use bigger writing spaces
From 1 comment
Agreed that I could make the spaces for writing bigger. I might make another version with bigger writing spaces. Also, good point, re: 3.
alizauf on HN
Put all fields on the same side of the sheet
From 1 comment
I applaud the effort, but there are a few points about usability that you may have overlooked. 1. Entry spaces are now much smaller and requires smaller writing, particularly for…
level3 on HN
Automate the slip with pre-filled labels or online options
From 2 comments
This is a significant improvement though the form itself is still incredibly busy. I would much rather have something more tailored to my delivery than this generic thing that…
BinaryIdiot on HNDHL does that (in Germany at least). The delivery people have combined scanner/printer things that thermal-print on adhesive labels. So if they didn't find you and you need to…
ygra on HN
Questions
Why this project got so many points
From 1 comment
I have to ask why bother apart from a personal exercise for yourself. I have no idea why this got over 150 points on HN. You could do this with anything.. Facebook, HN, my…
eecks on HN
Alternatives named
Royal Mail delivery card
From 2 comments
For reference this is how Royal Mail does it in the uk: Side 1 has the relevant info time/date/what/etc…
joshvm on HNI would say that your use of checkboxes is off. There shouldn't be any need to explain that if a check box is ticked then this sentence applies. Royal mail have got it down to a…
KaiserPro on HN
Swiss Post delivery form
From 1 comment
Here is the one the Swiss post uses: http://www.balsthal-collector.ch/holderbank/digitale-fotos/image?view=image&format=raw&type=img&id=7977 And here is the new one:…
sschueller on HN
DHL thermal-printed delivery labels
From 1 comment
DHL does that (in Germany at least). The delivery people have combined scanner/printer things that thermal-print on adhesive labels. So if they didn't find you and you need to…
ygra on HN