Chatlio
Web and SaaS
live chat widget
SHOW HN2016
How HN took it
11 positive, 14 neutral or asking, 1 mixed, 1 critical, out of 27 comments about the project. Thread score +0.38.
Idea: 7 for, 1 againstExecution: 2 for, 0 againstPricing: 1 for, 0 against
The thread, comment by comment
Each row is a top-level comment and its replies, in HN's order. Select a cell to open that comment on HN.
positive neutral or mixed critical about another commenter or something else the maker
What HN said
What people liked
Quick setup and no noticeable page load impact
From 1 comment
I set up chatlio over 5 months ago for my business. I do not have enough positive things to say about it. We close over 20% of our Chatlio conversations. Here are other…
cdolan92 on HN
Works well inside Slack with no extra accounts needed
From 1 comment
I set up chatlio over 5 months ago for my business. I do not have enough positive things to say about it. We close over 20% of our Chatlio conversations. Here are other…
cdolan92 on HN
Helpful support from the team
From 1 comment
I set up chatlio over 5 months ago for my business. I do not have enough positive things to say about it. We close over 20% of our Chatlio conversations. Here are other…
cdolan92 on HN
Clear, useful idea
From 3 comments
Awesome. I wanted to build this for ourselves, but I'll just sign up and use your product. Great job.
HorizonXP on HNawesome idea
misiti3780 on HNGlad to see another competitor in this space! Looks to be a great product.
thoughtpalette on HN
Objections
Archiving a channel per visitor may clutter Slack and hit limits
From 1 comment
So I love the idea and execution but have one major worry before signing up. If you're creating an entirely new channel and archiving it every time, does that mean my archived…
petercooper on HN
Lacks a native video call option for KYC checks
From 1 comment
This is truly awesome and I'd love to become a user. How might you recommend integrating video calls? We do KYC checks of clients and sometimes need a brief face-to-face.
propter_hoc on HN
Requests
Integration with Intercom
From 1 comment
I really love the idea. Though we currently use Intercom and would be hard to move from it. I really want this integration in Intercom (and I am sure they will do this soon). So…
asadlionpk on HN
Support for HipChat
From 1 comment
Any plans for something similar for hipchat?
NikolaeVarius on HN
Ability to set visitor user ID for matching
From 1 comment
Is there any way to get/set this UUID so I can allow the user to use the same channel if I have my own way of identifying them?
michaelmior on HN
Questions
Does each visitor get a dedicated channel or temporary user?
From 1 comment
When a visitor messages us, does it start a new channel, or are they given a temporary user on Slack?
HorizonXP on HN
How are returning visitors identified?
From 1 comment
How does it identify the user when they come back?
pimlottc on HN
Alternatives named
Talkus
From 1 comment
Trendy kind of app. e.g. https://www.talkus.io :-)
seyz on HN
Slaask
From 1 comment
Discover one more: https://slaask.com/
seyz on HN
Rocket.Chat live chat
From 1 comment
Definitely a needed sort of product; my congratulations to the team. A non-Slack alternative: I was looking for this feature, but wanted to move my company away from Slack to one…
creamyhorror on HN
Prudio
From 1 comment
This reminds me a bit of Prudio http://www.prudio.com/ Saw that project on the old assembly site (was a cool idea).
jxm262 on HN