Ernie's

Web and SaaS

grocery click and collect

SHOW HN2011

71points
60comments
#169of 1,097 in 2011
Top 16%of 2011 by points

How HN took it

DebatedReal support and real criticism

14 positive, 8 neutral or asking, 5 mixed, 11 critical, out of 38 comments about the project. Thread score -0.01.

Idea: 12 for, 9 againstDesign: 1 for, 1 againstExecution: 0 for, 1 against

The thread, comment by comment

Each row is a top-level comment and its replies, in HN's order. Select a cell to open that comment on HN.

positive neutral or mixed critical about another commenter or something else the maker

What HN said

What people liked

  • Good concept and idea that seems obvious in hindsight

    From 2 comments
    • This is one of the ideas that make you kick yourself and say _why did I not think of it first?_ Good luck to you and I hope it succeeds!
      paraschopra on HN
    • I hope you manage to run with this. I'm sick of wasting so much time in the grocery store and I've been willing to pay to avoid it for a while now. Of course, there are some…
      wccrawford on HN
  • Suggested recipe upselling would be useful

    From 2 comments
    • The "suggested recipes" idea is the rare kind of upsell that I would love to be offered. I never know what to buy at the grocery store, so I always end up buying the same 20 or…
      vegashacker on HN
    • "Your stores are going to have to be as big as a supermarket to really be of use to people." Not necessarily. You could make more efficient use of space if you don't have to…
      billybob on HN

Objections

  • Skepticism about Webvan-style margins and competition from existing grocers

    From 2 comments
    • I'll be honest, I'm skeptical. And I'm sure investors are skeptical too after spectacular failures like WebVan and Kozmo. Sure these sites were different than what you are trying…
      eggbrain on HN
    • This is an interesting concept. But I see a couple of issues: - You need physical stores. These take a lot of money and expertise to set up and run. And to expand/scale in any…
      retube on HN
  • Shoppers want to select fresh produce and meat themselves

    From 2 comments
    • I think this works well for processed foods and non-perishible items, but I see a real problem with meat and produce. Shoppers are accustomed to doing their own quality control…
      yock on HN
    • I like it. One think to take into consideration is people's relationship with food. It's going to be a hard sell for some people to buy produce or meat sight unseen when…
      rnernento on HN
  • Existing online grocery delivery and pickup already available

    From 3 comments
    • I'm at work, and so don't really want to watch the video, so I'm going to ask directly: What does this give me over Ocado (or their many many many competitors - I mean, Asda…
      peteretep on HN
    • We already have this in Australia:…
      bentoner on HN
    • Here in Montreal (perhaps also in other large cities) I can order groceries online from any of the major supermarkets and have them delivered to me (mind you, I don't have a car)…
      nihilocrat on HN

Requests

  • Delivery option and reliable pickup times

    From 1 comment
    • I hope you manage to run with this. I'm sick of wasting so much time in the grocery store and I've been willing to pay to avoid it for a while now. Of course, there are some…
      wccrawford on HN
  • Browse interface that allows discovery like in-store shopping

    From 2 comments
    • I hope you manage to run with this. I'm sick of wasting so much time in the grocery store and I've been willing to pay to avoid it for a while now. Of course, there are some…
      wccrawford on HN
    • A chain here is Western Massachusetts does this: http://www.bigy.com/bigy2go/ It works pretty well and we use it a few times a month. The problem we have is that shopping online…
      dugmartin on HN

Questions

  • How will fresh produce and meat quality be controlled?

    From 1 comment
    • I think this works well for processed foods and non-perishible items, but I see a real problem with meat and produce. Shoppers are accustomed to doing their own quality control…
      yock on HN
  • What advantage over existing supermarket online ordering?

    From 2 comments
    • This is an interesting concept. But I see a couple of issues: - You need physical stores. These take a lot of money and expertise to set up and run. And to expand/scale in any…
      retube on HN
    • I'm at work, and so don't really want to watch the video, so I'm going to ask directly: What does this give me over Ocado (or their many many many competitors - I mean, Asda…
      peteretep on HN

Alternatives named

  • Tesco and UK supermarket online delivery

    From 1 comment
    • I'm at work, and so don't really want to watch the video, so I'm going to ask directly: What does this give me over Ocado (or their many many many competitors - I mean, Asda…
      peteretep on HN
  • Chronodrive and Coles click and collect

    From 2 comments
    • We already have this in Australia:…
      bentoner on HN
    • Indeed, there's also Chronodrive in France: http://chronodrive.com And soon there will be Ernie's in the U.S.A.
      rsbrown on HN
  • Sam's Club and Big Y click and collect

    From 2 comments
    • Sam's Club has been offering something like this for at least a few years by my recollection. http://www.samsclub.com/sams/pagedetails/content.jsp?pageName=howToCnP
      flurie on HN
    • A chain here is Western Massachusetts does this: http://www.bigy.com/bigy2go/ It works pretty well and we use it a few times a month. The problem we have is that shopping online…
      dugmartin on HN

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