Plunk

Web and SaaS

email marketing

SHOW HN2022

109points
60comments
#574of 2,570 in 2022
Top 23%of 2022 by points

How HN took it

CuriousMostly questions and neutral comments

4 positive, 21 neutral or asking, 2 mixed, 7 critical, out of 34 comments about the project. Thread score -0.10.

Pricing: 0 for, 3 againstDocs: 1 for, 2 againstIdea: 2 for, 0 againstExecution: 0 for, 1 againstDesign: 0 for, 1 against

The thread, comment by comment

Each row is a top-level comment and its replies, in HN's order. Select a cell to open that comment on HN.

positive neutral or mixed critical about another commenter or something else the maker

What HN said

What people liked

  • Clear, useful idea for SaaS engagement and retention

    From 2 comments
    • This looks great, a great tool for all SaaS and MicroSaaS to have engagement with customers and it would definitely help in user retention. Great job!
      afrid on HN
    • this looks useful! Could you please create actual use cases, e.g. a "learning center" for what is email marketing and how could indie hackers use it? I think you could get a lot…
      yawnxyz on HN
  • Clean design

    From 1 comment
    • Guessing you've already done it, but I worked on something loosely related to this a couple years back and best things you can do to avoid it are: 1. Make sure you've done DKIM…
      rglover on HN

Objections

  • Landing page copy 'Behavioural Email Tool' is unclear

    From 3 comments
    • Congrats on launching to HackerNews! First step on a journey of many. Some Feedback: - The biggest words on the landing page are "Behavioural Email Tool" but I don't know what…
      boberoni on HN
    • +1 for "I don't know what that means". I think I'm the target demographic, but I don't feel like can effectively compare the pros and cons of this product with something like…
      mind-blight on HN
    • Replace all the text "above the fold" (readable without scrolling) with benefit not features. In other words, why I should keep reading, not how you do it. That first text has…
      gumby on HN
  • Free tier with unlimited emails risks spam abuse

    From 2 comments
    • What a very websitey web site. My first thought when I saw that home page was "boy, I bet if I keep scrolling, there's going to be empty areas on the page where things…
      Cyberdog on HN
    • Congrats on launching! I'd suggest rethinking "5 automated flows with unlimited emails" on the free plan. Sending a few emails is very cheap, but sending a lot of email is not.…
      msmithstubbs on HN
  • 'Completely free' claim conflicts with paid custom domain requirement

    From 1 comment
    • "Completely free, no strings attached" * Sees that I can't email from my own domain unless I pay. (I'm all for paying, but don't say completely free, no strings attached)
      altdataseller on HN
  • Pricing too low

    From 1 comment
    • Congrats on launching to HackerNews! First step on a journey of many. Some Feedback: - The biggest words on the landing page are "Behavioural Email Tool" but I don't know what…
      boberoni on HN

Requests

  • Clearer feature breakdown and use cases on the site

    From 3 comments
    • +1 for "I don't know what that means". I think I'm the target demographic, but I don't feel like can effectively compare the pros and cons of this product with something like…
      mind-blight on HN
    • I wish there was more copy on this site about what the tool is and why it's useful. It looks interesting, but there's not enough information there for me to figure out if it's…
      letterlib on HN
    • this looks useful! Could you please create actual use cases, e.g. a "learning center" for what is email marketing and how could indie hackers use it? I think you could get a lot…
      yawnxyz on HN
  • Comparison table with competitor pricing

    From 1 comment
    • Awesome work! I would recommend showing a comparison table of the cost of some of your competitors and your product. I use customer.io for a side project and it's crazy expensive…
      wallawe on HN
  • Integration with Segment

    From 1 comment
    • Awesome work! I would recommend showing a comparison table of the cost of some of your competitors and your product. I use customer.io for a side project and it's crazy expensive…
      wallawe on HN
  • Use own domain for sending instead of awstrack URL

    From 1 comment
    • Congrats on the launch! Just so you know, the awstrack me URL used to verify accounts is blocked by my NextDNS tracking protection and my Firefox tracking protection. It’s not a…
      brightball on HN

Questions

  • How does it perform at scale for high volume senders?

    From 1 comment
    • I'm an indie hacker and I send 2M emails per month on Sendgrid. It costs around $1k per month. I use sendgrid because it just works, but I'm always curious when a new thing comes…
      buf on HN
  • How does sending from useplunk.com affect spam reputation?

    From 2 comments
    • It is very hard to make statements about this. It very much depends on the reputation of your own domain (if you are not using our domain to send your emails) and the content of…
      driaug on HN
    • It sounds like the free version sends emails from the useplunk.com domain. If that is the case and some of those emails get marked as spam, won't all emails from the useplunk.com…
      eappleby on HN
  • What is the benefit versus sending via own SMTP?

    From 1 comment
    • I'm not understanding. What is the benefit of this? This is better than sending emails from my own server using smtp?
      rc_kas on HN

Alternatives named

  • Customer.io

    From 2 comments
    • Awesome work! I would recommend showing a comparison table of the cost of some of your competitors and your product. I use customer.io for a side project and it's crazy expensive…
      wallawe on HN
    • We use Segment->Vero as our main automated email marketing flow (~5M emails per month so not huge, we use Sendgrid via Vero to actually send the emails). We're looking to change…
      mousetree on HN
  • Vero

    From 1 comment
    • We use Segment->Vero as our main automated email marketing flow (~5M emails per month so not huge, we use Sendgrid via Vero to actually send the emails). We're looking to change…
      mousetree on HN
  • MailChimp

    From 1 comment
    • +1 for "I don't know what that means". I think I'm the target demographic, but I don't feel like can effectively compare the pros and cons of this product with something like…
      mind-blight on HN
  • SendGrid

    From 1 comment
    • I'm an indie hacker and I send 2M emails per month on Sendgrid. It costs around $1k per month. I use sendgrid because it just works, but I'm always curious when a new thing comes…
      buf on HN
  • Iterable

    From 1 comment
    • We use Segment->Vero as our main automated email marketing flow (~5M emails per month so not huge, we use Sendgrid via Vero to actually send the emails). We're looking to change…
      mousetree on HN

Category, keywords, summaries and labels on this page were made by AI (Thread Reader v2) and not checked by hand. Each point links to the comments it came from.

Add a badge to your READMEShown on HackerShow
[![Shown on HackerShow](https://hackershow.org/badge.svg)](https://hackershow.org/show/32229278)