Launching Struct
Productivity
team knowledge base
SHOW HN2023
59points
36comments
#972of 3,109 in 2023
Top 32%of 2023 by points
How HN took it
DebatedReal support and real criticism
10 positive, 6 neutral or asking, 0 mixed, 7 critical, out of 23 comments about the project. Thread score +0.25.
Idea: 8 for, 3 againstExecution: 1 for, 1 againstPricing: 0 for, 2 againstPrivacy: 0 for, 1 against
The thread, comment by comment
Each row is a top-level comment and its replies, in HN's order. Select a cell to open that comment on HN.
positive neutral or mixed critical about another commenter or something else the maker
What HN said
What people liked
Public searchable knowledge bases from Slack and Discord communities are useful
From 3 comments
We've been using Struct's Slack bot in Typesense's Slack community here (if you want to see a demo of how it looks): https://threads.typesense.org/kb I love that the discussions…
jabo on HNWe've been using Struct for SigNoz slack community. Here's how it looks https://knowledgebase.signoz.io/kb Since, our community is so active, it helps a lot to have a tool like…
pranay01 on HNLove the idea, and looking forward to using it. The unfortunate thing with slack and discord is that most of them are behind public search, and there is so much of lost wisdom…
anish_m on HN
Summarising community discussions preserves lost knowledge
From 2 comments
This is just brilliant, ability to resurface knowledge from conversation is epic especially the AI based summarisation of threads can really help communities expose lost…
jerriclynsjohn on HNWe've been using Struct for SigNoz slack community. Here's how it looks https://knowledgebase.signoz.io/kb Since, our community is so active, it helps a lot to have a tool like…
pranay01 on HN
Discord integration already in use
From 1 comment
Happy user here of the newly launched Discord integration :)
advaitruia on HN
Objections
Per-thread pricing may be expensive for active teams
From 2 comments
Interesting framing, I appreciate your perspectives on knowledge in chat platforms. I've been looking at AI-powered searches over internal chats (such as Slack) myself recently.…
alfredm on HNAppreciate the in-depth reply. I get what you're saying about the challenge of getting people to utilise threading well, but my experience (also in tens of communities) does not…
alfredm on HN
Lacks privacy and access control for private channels and organisations
From 3 comments
When organization starts using struct it will entrust you with a lot of confidential information. Assuming you also feed it to OpenAI the question arises on how it is protected.…
vzaliva on HNIt is unclear how it deals with private channles. On our Discord server some channels have limited access and information from them should not leak outside the list of members.
vzaliva on HNyou can't add private channels so I can't really test it
audessuscest on HN
Scoring of Slack and Discord against the CRISPY framework seems misleading
From 2 comments
Interesting framing, I appreciate your perspectives on knowledge in chat platforms. I've been looking at AI-powered searches over internal chats (such as Slack) myself recently.…
alfredm on HNI really like the writing in the intro, but having "Horrible Search (of Slack)" as the first item in the justification for the entire product is a really bad idea and seriously…
da39a3ee on HN
Requests
Support for private channels
From 2 comments
you can't add private channels so I can't really test it
audessuscest on HNIt is unclear how it deals with private channles. On our Discord server some channels have limited access and information from them should not leak outside the list of members.
vzaliva on HN
Slack search and query commands from within Slack
From 1 comment
This is great @mrjn. I can tell you from my experience, that this will save people a lot of time by reducing transcribing efforts and facilitating faster lookups. A few questions…
sudhishkr on HN
Screenshots in the article
From 2 comments
No screenshots?
cloudking on HNAs feedback, you need them directly in the article. As someone being dropped in from HN, I know nothing about your product and I'm not inclined to try to navigate. I need that…
SkyPuncher on HN
Questions
How the bot decides a thread has ended and merges similar threads
From 1 comment
This is great @mrjn. I can tell you from my experience, that this will save people a lot of time by reducing transcribing efforts and facilitating faster lookups. A few questions…
sudhishkr on HN
How organisation data is protected when sent to OpenAI
From 1 comment
When organization starts using struct it will entrust you with a lot of confidential information. Assuming you also feed it to OpenAI the question arises on how it is protected.…
vzaliva on HN
Alternatives named
Slack
From 2 comments
Interesting framing, I appreciate your perspectives on knowledge in chat platforms. I've been looking at AI-powered searches over internal chats (such as Slack) myself recently.…
alfredm on HNI really like the writing in the intro, but having "Horrible Search (of Slack)" as the first item in the justification for the entire product is a really bad idea and seriously…
da39a3ee on HN
Discord
From 2 comments
Interesting framing, I appreciate your perspectives on knowledge in chat platforms. I've been looking at AI-powered searches over internal chats (such as Slack) myself recently.…
alfredm on HNHappy user here of the newly launched Discord integration :)
advaitruia on HN
Forums and wikis
From 1 comment
I agree that chat is not meant to handle knowledge, but I don't think a forum is the right approach either. What people probably want is a proper centralized knowledgebase like a…
RadiozRadioz on HN