Jelly

Productivity

shared inbox

SHOW HN2024

338points
130comments
#162of 3,515 in 2024
Top 5%of 2024 by points

How HN took it

CuriousMostly questions and neutral comments

28 positive, 45 neutral or asking, 2 mixed, 15 critical, out of 90 comments about the project. Thread score +0.11.

Pricing: 7 for, 8 againstIdea: 11 for, 3 againstDesign: 7 for, 2 againstDocs: 0 for, 1 against

The thread, comment by comment

Each row is a top-level comment and its replies, in HN's order. Select a cell to open that comment on HN.

positive neutral or mixed critical about another commenter or something else the maker

What HN said

What people liked

  • Clean, simple design and landing page.

    From 4 comments
    • I'm really liking the UX there! In sports-speak there's the "Whose got the ball" method to identify who is managing a topic...and the way this is executed - from what i saw in…
      mxuribe on HN
    • I _really_ like the way this landing page is designed. And I think it really highlights one of the sales points, which is that you are decent and reasonable. Good stuff. I'm…
      jklinger410 on HN
    • I like your landing page UI
      tapeo on HN
    • Hey, neat design. (;
      NetOpWibby on HN
  • Flat per-team pricing is fair compared with per-seat tools.

    From 2 comments
    • I'm really liking the UX there! In sports-speak there's the "Whose got the ball" method to identify who is managing a topic...and the way this is executed - from what i saw in…
      mxuribe on HN
    • For an unlimited amount of users $29 is not all that insane.
      gukov on HN
  • Does one thing well and fills a real gap.

    From 2 comments
    • This is one of those tools that do one thing and do it very well. Also the pricing is convenient. Congratulations to the creators. If you want to go the open source + self hosted…
      pentagrama on HN
    • Oh cool -- It'd be so easy to think someone else had solved this problem but I assure you, it hasn't yet ben solved. Eager to give this a try!
      noleary on HN

Objections

  • Price is high for family or very small teams.

    From 4 comments
    • Does anyone use a tool like this for shared family email? As the kids are getting older and there's email communication from daycare and school and extracurriculars and…
      mroset on HN
    • 29 dollars a month is a bit of an insane starter price, especially for smaller teams.
      didacusc on HN
    • Looks promising but I think you are missing the essential plan for small teams or projects with 2 or 3 users. A plan that would capture those users would potentially enable them…
      kundi on HN
    • This is so expensive! I signed up for it, but when I saw the price... Come on, get real!
      nikolay on HN
  • Worry about the product lasting and vendor viability.

    From 2 comments
    • I love the UI and simplicity. Any startup discount? What stack did you use? Are you funded by VCs? If we have to consider your app we have to make sure that you are going to be…
      blueberryfarm on HN
    • i think the scary thing about onboarding teams onto products like this is the fear that it won't exist in a year. i wonder if the "lite" solution looks something like a chrome…
      ezl on HN
  • Email deliverability concerns, verification email landed in spam.

    From 1 comment
    • Love the product and you've nailed the simple design! I'm concerned about email deliverability--Even more so after the email verification ended up in my spam. Handling incoming…
      kbanman on HN

Requests

  • Gmail or IMAP sync and integration with existing mailboxes.

    From 3 comments
    • If you're a team that currently uses google teams and gmail, is there a way you could start using it in parallel? I'm guessing any replies sent through Jelly would be invisible…
      johtso on HN
    • This seems really nice. How does it work with office365 and if we have an existing shared mailbox? Does it replace our current option or does it sit on top of it or what?
      hk1337 on HN
    • Can we use this as a mail interface on top of Fastmail?
      yawnxyz on HN
  • Cheaper essential plan for teams of two or three.

    From 1 comment
    • Looks promising but I think you are missing the essential plan for small teams or projects with 2 or 3 users. A plan that would capture those users would potentially enable them…
      kundi on HN
  • Spam filtering and automated triage of inbound mail.

    From 1 comment
    • Would you mind explaining a bit more over why this has value over and above a google group in collaborative inbox mode? Annecdotally, I think there's a lot of good problems for a…
      ThomasRooney on HN

Questions

  • How does it compare with Google Groups or shared Gmail?

    From 2 comments
    • Would you mind explaining a bit more over why this has value over and above a google group in collaborative inbox mode? Annecdotally, I think there's a lot of good problems for a…
      ThomasRooney on HN
    • If you're a team that currently uses google teams and gmail, is there a way you could start using it in parallel? I'm guessing any replies sent through Jelly would be invisible…
      johtso on HN
  • What stack and inbound mail service is used?

    From 3 comments
    • What's the stack like? I love the frontend design, are you using SES to handle the inbound mail?
      Onavo on HN
    • I love the UI and simplicity. Any startup discount? What stack did you use? Are you funded by VCs? If we have to consider your app we have to make sure that you are going to be…
      blueberryfarm on HN
    • You seem to have an interesting product philosophy - how does that translate into your engineering choices? I’m curious what you built Jelly with and how you approach building…
      ordinaryradical on HN
  • How does it work with Office 365 and existing shared mailboxes?

    From 1 comment
    • This seems really nice. How does it work with office365 and if we have an existing shared mailbox? Does it replace our current option or does it sit on top of it or what?
      hk1337 on HN

Alternatives named

  • Missive

    From 1 comment
    • We use Missive[0] and it's pretty good. It's definitely not as low price as Jelly though. [0] https://missiveapp.com/
      tayloramurphy on HN
  • Chatwoot

    From 1 comment
    • This is one of those tools that do one thing and do it very well. Also the pricing is convenient. Congratulations to the creators. If you want to go the open source + self hosted…
      pentagrama on HN
  • Zammad

    From 1 comment
    • I got in love with Zammad for this kind of things. It's a modern alternative to OTRS, but it's so light and easy to use that you can push it to any kind of business or personal…
      tupolef on HN
  • Google Groups and shared Gmail

    From 2 comments
    • How will you keep your price so low? I've been burned too many times on "simple, cheap, multi-user" shared inboxes. Most recently Groove HQ where it went from $20 for our team of…
      jermaustin1 on HN
    • > And a Google Group would prove to be worse, as replies too easily got lost to personal inboxes if someone accidentally didn’t “Reply All”. It wasn’t great! Very true.…
      mfld on HN
  • Fastmail auto BCC rules

    From 1 comment
    • I use Fastmail for this. Here's what we do: - My wife and I each have our own email addresses - We have a third email address that we share with the school (etc.); this email…
      jmcphers on HN

Category, keywords, summaries and labels on this page were made by AI (Thread Reader v2) and not checked by hand. Each point links to the comments it came from.

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