Hipmob
Web and SaaS
customer support chat sdk
SHOW HN2012
51points
19comments
#466of 1,677 in 2012
Top 28%of 2012 by points
How HN took it
MixedNo clear lean
1 positive, 3 neutral or asking, 1 mixed, 4 critical, out of 9 comments about the project. Thread score -0.27.
Execution: 1 for, 2 againstIdea: 0 for, 2 against
The thread, comment by comment
Each row is a top-level comment and its replies, in HN's order. Select a cell to open that comment on HN.
positive neutral or mixed critical about another commenter or something else the maker
What HN said
What people liked
Olark is a useful model; the idea of mobile live chat is sensible.
From 1 comment
no not a particularly novel idea, but someone's gotta do it. $$$
immy on HN
Objections
No iOS library at launch, which blocked a commenter from signing up.
From 1 comment
I was disappointed by the fact that there is no iOS library. Went to the website, see a big iPhone on the homepage. Read through, see references to "...in your iPhone app."\…
danielamitay on HN
Idea is not novel.
From 1 comment
no not a particularly novel idea, but someone's gotta do it. $$$
immy on HN
Broken FAQ link and unreadable page.
From 2 comments
Um...the FAQ button link 404s. You should probably fix that (it currently is linking to http://www.hipmob.com/www.pricing.html#faq)
objclxt on HNThis is incredibly unreadable: http://o7.no/NhoH2P Also, just curious, what is stopping Olark from doing this? I see you already use Olark on your website. Would you eventually…
shashashasha on HN
Requests
Provide an iOS library.
From 2 comments
I was disappointed by the fact that there is no iOS library. Went to the website, see a big iPhone on the homepage. Read through, see references to "...in your iPhone app."\…
danielamitay on HNApologies for that - we're hard at work on iOS. Shoot me a line at ayo@hipmob.com and we'll send a beta pack to you once its ready (should be a couple of weeks). Also would love…
kunle on HN
Add a photo or visual demo.
From 1 comment
Is there a photo demo of it working?
webbruce on HN
Questions
What is Olark?
From 1 comment
What is Olark?
Cabal on HN
Why not extend to web like Olark does?
From 1 comment
This is incredibly unreadable: http://o7.no/NhoH2P Also, just curious, what is stopping Olark from doing this? I see you already use Olark on your website. Would you eventually…
shashashasha on HN
Alternatives named
Olark
From 2 comments
What is Olark?
Cabal on HNhttp://www.olark.com/
devgutt on HN
look.io
From 1 comment
This looks a lot like look.io (http://www.look.io - redirects to LivePerson who recently acquired them), which is already live in and working in a few apps (Hotel Tonight and…
bdittmer on HN