Bugdrop

Dev tools

bug reporting widget

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Bugdrop

Most users won't report bugs unless you make it stupidly easy

news.ycombinator.com

#bug reporting#feedback widget#user feedback#bug tracker

335points
208comments
#146of 3,837 in 2025
Top 4%of 2025 by points

How HN took it

MixedNo clear lean

6 positive, 14 neutral or asking, 4 mixed, 15 critical, out of 39 comments about the project. Thread score -0.19.

Idea: 2 for, 4 againstDesign: 1 for, 4 againstExecution: 0 for, 3 againstPricing: 2 for, 0 againstPrivacy: 0 for, 1 against

The thread, comment by comment

Each row is a top-level comment and its replies, in HN's order. Select a cell to open that comment on HN.

positive neutral or mixed critical about another commenter or something else the maker

What HN said

What people liked

  • Draggable bug icon concept is clever and fun to use

    From 2 comments
    • Just this week I was working on something similar but specifically for users who have disabilities, so they can more easily report issues to site owners. I also combined general…
      wittjeff on HN
    • I love the UI concept. Being able to point at a broken thing rather than try to uniquely describe the position/state/path to a broken thing is smart! Hooooever, "bug" could be a…
      graypegg on HN
  • Sane pricing

    From 1 comment
    • I love this. Especially the sane pricing. Only thing I would add is after submit it should allow you to enter an email address or something so that (a) the user can get updates…
      qingcharles on HN

Objections

  • Tooltip and bug wording unclear; users may not understand 'bug' or how to drag the icon

    From 3 comments
    • Bugdrop won't work for most users, since they don't real tooltips. 1. I load https://bugdrop.app/ 2. The site days 'try bugdrop' and points to the left bottom corner. 3. I click…
      nailer on HN
    • I love the UI concept. Being able to point at a broken thing rather than try to uniquely describe the position/state/path to a broken thing is smart! Hooooever, "bug" could be a…
      graypegg on HN
    • Congrats on shipping! Here's some quick feedback -- hope it's useful: 1. Is the little bug icon sufficiently visible? I'm not sure... 2. Do visitors automatically know what to do…
      LanceJones on HN
  • Click on icon does nothing; submit button broken on Safari and icon does not move on mobile

    From 3 comments
    • Bugdrop won't work for most users, since they don't real tooltips. 1. I load https://bugdrop.app/ 2. The site days 'try bugdrop' and points to the left bottom corner. 3. I click…
      nailer on HN
    • Love this! That said, wanted to try it on your website, can't report a bug that the bug reporting doesn't work on Safari MacOS... the submit button does not do anything.
      sandbox01 on HN
    • FYI, there’s a bug with the bug, it doesn’t move on mobile
      bionhoward on HN
  • Open bug reports attract spam and low-quality submissions

    From 2 comments
    • The difficulty in reporting a bug comes from the friction required to filter the "page doesn't work" with no further explanation reports, or the "my neighbour is a spy for the…
      mmsc on HN
    • I think it's cool you built and shared it - grats on shipping. But you (or your users) are about to learn a few truths about bugs and users :) Foremost: unless your users pay for…
      groby_b on HN
  • Screenshots and console logs may expose sensitive information

    From 1 comment
    • > screenshots, browser info, even console logs if they hit an error. Possibly disclosing sensitive information (which the user may not realize).
      SoftTalker on HN

Requests

  • Let reporters leave an email for follow-up and progress updates

    From 2 comments
    • I love this. Especially the sane pricing. Only thing I would add is after submit it should allow you to enter an email address or something so that (a) the user can get updates…
      qingcharles on HN
    • There's the other side of the coin of reporting bugs besides initial friction: if the user feels like the bug reports end up in a black hole, then they will disincentivized from…
      boricj on HN
  • Include CSS class or surrounding context with the bug position

    From 1 comment
    • Congrats on shipping! Here's some quick feedback -- hope it's useful: 1. Is the little bug icon sufficiently visible? I'm not sure... 2. Do visitors automatically know what to do…
      LanceJones on HN
  • Clearer copy than 'bug' and 'stupidly easy'

    From 2 comments
    • I love the UI concept. Being able to point at a broken thing rather than try to uniquely describe the position/state/path to a broken thing is smart! Hooooever, "bug" could be a…
      graypegg on HN
    • “Stupidly easy” is bad copy imo. I honestly did not want to scroll through the front page after seeing it. In a sentence it does not have nice flow and from a business…
      infecto on HN

Questions

  • Where is the setup documentation and how is it added to a site

    From 1 comment
    • This sounds neat! Do you have a site that describes how it's added to an existing project?
      nemomarx on HN
  • What happens to a report after it is filed

    From 1 comment
    • There's the other side of the coin of reporting bugs besides initial friction: if the user feels like the bug reports end up in a black hole, then they will disincentivized from…
      boricj on HN

Alternatives named

  • Screen recorder tool with talking head video

    From 1 comment
    • > Would love to hear if you’ve faced similar problems, and if this feels like something that would’ve helped in your own projects. Maybe people could combine this reporting…
      rikroots on HN
  • Hypothesis annotation and browser extension feedback

    From 1 comment
    • Just this week I was working on something similar but specifically for users who have disabilities, so they can more easily report issues to site owners. I also combined general…
      wittjeff on HN

Category, keywords, summaries and labels on this page were made by AI (Thread Reader v2) and not checked by hand. Each point links to the comments it came from.

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