Userfox (YC S11)

Web and SaaS

email marketing automation

SHOW HN2012

100points
52comments
#220of 1,677 in 2012
Top 14%of 2012 by points

How HN took it

DebatedReal support and real criticism

9 positive, 11 neutral or asking, 0 mixed, 11 critical, out of 31 comments about the project. Thread score -0.15.

Idea: 5 for, 1 againstPricing: 0 for, 5 againstDesign: 3 for, 1 againstDocs: 1 for, 2 againstPrivacy: 0 for, 2 against

The thread, comment by comment

Each row is a top-level comment and its replies, in HN's order. Select a cell to open that comment on HN.

positive neutral or mixed critical about another commenter or something else the maker

What HN said

What people liked

  • Useful idea that replaces cron jobs and manual scheduling

    From 2 comments
    • I've been looking for something like this for a long time. It's something I wouldn't purposely implement because it's a pain to manage time/writing cron jobs, etc. Love the…
      felixchan on HN
    • Nice, we built something similar internally (but without the nice frontend and relying on sendgrid for analytics etc). What's missing in the longer term are more detailed ways of…
      diziet on HN
  • Fast to integrate compared with MailChimp

    From 1 comment
    • If you're starting today: userfox is much faster to get integrated and sending email than MailChimp (or anything else.) If you're already using MailChimp: send me a note and I'll…
      pclark on HN
  • Nice landing page

    From 2 comments
    • I've been looking for something like this for a long time. It's something I wouldn't purposely implement because it's a pain to manage time/writing cron jobs, etc. Love the…
      felixchan on HN
    • The landing page is quite nice, but the zoom animation and the pointer cursors on the days really makes them look like clickable buttons that simply aren't working.
      kristofferR on HN

Objections

  • No visible pricing, so users can't tell future costs

    From 3 comments
    • The sign up button says "try for free", which implies it's a trial signup. But I can't find the price for the subscription anywhere on the website.
      jd on HN
    • I've avoided signing up because I couldn't find a price. Just saying its free / there is no pricing plans yet etc would have let me sign up, or an actual pricing list. I won't…
      plasma on HN
    • Looks pretty cool. One question - pricing? There's a "try for free" button, but there's no indication of how long the trial actually lasts nor of what happens after the trial.…
      gtmtg on HN
  • No privacy policy or terms at launch

    From 1 comment
    • I couldn't find a Privacy Policy or ToS anywhere...this is really interesting to me, but if I'm going to let you track everything my users do on my site, I'm going to need to…
      silverlight on HN
  • Javascript snippet could be abused to send emails to arbitrary addresses

    From 1 comment
    • I like it! My main concern is that it's Javascript only. Hopefully I'm wrong, but I can't see anything the code from arbitrarily being inserted elsewhere with my client ID but…
      ghiculescu on HN
  • Concern about delivery rates and spam from a new startup

    From 1 comment
    • Congrats on launching - looks great! My issues that prevent me from signing up would be: 1) No pricing structure means that I question whether you'll be in business in a year, or…
      ScottWhigham on HN

Requests

  • Clearer how-it-works and integration docs, including plugins

    From 2 comments
    • This looks really cool and is something I'd definitely be interested in (been on the 'todo' list for too long)... but I really need more info to decide if I want to invest the…
      aquark on HN
    • I bounced after getting to the form.. As a developer and therefore your main target for potential customers, you never answered the most important question... how? How does it…
      nwienert on HN
  • Customer bucketing by product usage

    From 1 comment
    • Nice, we built something similar internally (but without the nice frontend and relying on sendgrid for analytics etc). What's missing in the longer term are more detailed ways of…
      diziet on HN
  • More email templates or custom HTML themes

    From 1 comment
    • Nice, we built something similar internally (but without the nice frontend and relying on sendgrid for analytics etc). What's missing in the longer term are more detailed ways of…
      diziet on HN
  • Clearer call to action about free use

    From 2 comments
    • I had the same question as @jd - to clarify this, you might want to change the call to action to "get started for free" or something along those lines...
      gtmtg on HN
    • Thanks for your reply - definitely looks cool. As I mentioned above (under @jd's post), it might help to change the call to action text...
      gtmtg on HN

Questions

  • Why it is better than existing email sending tools

    From 2 comments
    • I'd like to know why it works. Does "10x superior onboarding emails" mean 10x better retention/conversion numbers? Backstory: I've been trying to improve retention in a complex…
      kulkarnic on HN
    • Would there be any reason to use this over, say, a Mailchimp auto-responder? I don't mean that at all in a snarky way, just curious. I'd be interested to give this a go, but…
      connortomas on HN
  • How it differs from competitors

    From 2 comments
    • what are some comparative products, and how does userfox set itself apart?
      drdoooom on HN
    • I'll second this. I was interested, but it's not something we can evaluate until you're ready to commit to price bounds. Given the heat in this space now, it would also be nice…
      runako on HN

Alternatives named

  • MailChimp

    From 2 comments
    • Would there be any reason to use this over, say, a Mailchimp auto-responder? I don't mean that at all in a snarky way, just curious. I'd be interested to give this a go, but…
      connortomas on HN
    • aweber.com currently owns the IM world. I have some experience with them and with mailchimp. This is like somewhere in between, aweber is more spammy prone while mailchimp won't…
      propercoil on HN
  • AWeber

    From 1 comment
    • aweber.com currently owns the IM world. I have some experience with them and with mailchimp. This is like somewhere in between, aweber is more spammy prone while mailchimp won't…
      propercoil on HN
  • Vero

    From 1 comment
    • I'll second this. I was interested, but it's not something we can evaluate until you're ready to commit to price bounds. Given the heat in this space now, it would also be nice…
      runako on HN
  • Customer.io

    From 1 comment
    • I'll second this. I was interested, but it's not something we can evaluate until you're ready to commit to price bounds. Given the heat in this space now, it would also be nice…
      runako on HN
  • Launchrock

    From 2 comments
    • it's like the next evolution of landing page signups. to me this was missing from sites like launchrock.
      robluu on HN
    • We announced userfox with a launchrock page and I really wish I could have tied launchrock into userfox: sending a drip sequence to users that registered interest in a service…
      pclark on HN

Category, keywords, summaries and labels on this page were made by AI (Thread Reader v2) and not checked by hand. Each point links to the comments it came from.

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