browser-details
Dev tools
client support diagnostics
SHOW HN2013
93points
82comments
#248of 1,739 in 2013
Top 15%of 2013 by points
How HN took it
MixedNo clear lean
4 positive, 21 neutral or asking, 4 mixed, 21 critical, out of 50 comments about the project. Thread score -0.37.
Idea: 0 for, 10 againstExecution: 0 for, 9 againstPricing: 4 for, 1 againstPrivacy: 0 for, 1 against
The thread, comment by comment
Each row is a top-level comment and its replies, in HN's order. Select a cell to open that comment on HN.
positive neutral or mixed critical about another commenter or something else the maker
What HN said
What people liked
Well-executed MVP that is simple and useful.
From 1 comment
You've got to be kidding me. $10 a year may as well be nothing. I wouldn't do anything for anybody for $10/year. I probably couldn't even be bothered invoicing you. You're right…
venus on HN
Objections
Pricing is too low to be sustainable or too cheap to be worth charging.
From 3 comments
I think it's a GREAT idea. Now, this might just be me, and I don't want to sound negative, or take anything away from the effort you've obviously put into making this really…
ra on HNI have to agree, at $120 a year I could build it. I don't think you'll be able to charge more then $10 a year.
dubcanada on HNYou've got to be kidding me. $10 a year may as well be nothing. I wouldn't do anything for anybody for $10/year. I probably couldn't even be bothered invoicing you. You're right…
venus on HN
Cheap enough that a developer could build it in an hour.
From 2 comments
I think it's a GREAT idea. Now, this might just be me, and I don't want to sound negative, or take anything away from the effort you've obviously put into making this really…
ra on HNI appreciate that it's not exactly an earth-shattering problem, but "about 2 minutes" is a huge underestimation. I think "an hour or so" is still pretty optimistic but at least…
MicahWedemeyer on HN
Does not support custom domains or SSL for CNAMEs.
From 2 comments
You need to add support for custom domains so that I can tell people to visit blah.mydomain.com by setting a CNAME record in DNS. This is especially important given that your…
mootothemax on HNhow do you handle SSL with CNAMEs? I'd like to offer CNAMEs for my customers as well, but the lack of SSL support means I don't for security. Suggestions?
taf2 on HN
Detection inaccuracies such as Java version and Windows Phone reported as Windows 8.
From 3 comments
In my Firefox @ WinXP it displays Java 10 :) I guess it's an issue with the values reported by the browser (about:config lists Java plugin with 10.13.2.20). Chrome and Opera…
jakub_g on HNIt reports Windows Phone 8 as Windows 8.
adandy on HNGoogle Chrome on a Mac reports the following... PDF: No - wrong Chrome has a built in PDF reader JAVA: No - wrong I do have java OGG-VIDEO: Probably supported - lol? probably…
dubcanada on HN
Requests
Support custom domains via CNAME.
From 1 comment
You need to add support for custom domains so that I can tell people to visit blah.mydomain.com by setting a CNAME record in DNS. This is especially important given that your…
mootothemax on HN
Add a JS API or more details such as DPI and plugin versions.
From 3 comments
Why not just a JS API for this? I just cannot see the full application for this app. It is interesting but the work required to get that info by using JS and just plot it is not…
churreiro on HNWould be great if it also took note of the DPI so retina-style devices could be detected.
HyprMusic on HNIn my Firefox @ WinXP it displays Java 10 :) I guess it's an issue with the values reported by the browser (about:config lists Java plugin with 10.13.2.20). Chrome and Opera…
jakub_g on HN
Show known browser bugs and quirks.
From 1 comment
What would make this really worthwhile, is if along with the browser details you included common/known bugs and quirks for the given browser version.
MatthewPhillips on HN
Questions
How are multiple clients distinguished and which recipient clicked?
From 2 comments
I have found this to be useful: http://supportdetails.com/ What benefit does your service have over this one? Furthermore, if I send mycompany.browser-details.com links to two…
deanclatworthy on HNGoogle Chrome on a Mac reports the following... PDF: No - wrong Chrome has a built in PDF reader JAVA: No - wrong I do have java OGG-VIDEO: Probably supported - lol? probably…
dubcanada on HN
How many people signed up?
From 1 comment
@jonasvp: I would be extermely interested in reading about how many people signed up for the service if you would be willing to share. As well as any other one service products…
jonaldomo on HN
Alternatives named
supportdetails.com
From 2 comments
I have found this to be useful: http://supportdetails.com/ What benefit does your service have over this one? Furthermore, if I send mycompany.browser-details.com links to two…
deanclatworthy on HNI've always been a fan of this one: http://supportdetails.com But, yours supports a few more details.
Kerrick on HN
aboutmybrowser.com
From 1 comment
https://aboutmybrowser.com/ does the same without any signups
deepGem on HN
Custom logging with log4net or graylog
From 2 comments
We wrote our own version of this which took about 2 minutes to write. 1. Client hits /support/client-info which generates a specific system error with a unique ID (right 6 digits…
meaty on HNWe use graylog for logging plus a client side logging script, and that gives us a lot of information. User id + agent + plus time they loaded the the site + any client errors…
btipling on HN
browserstack and browsershots
From 2 comments
I've noticed that screenshots (a la https://browsershots.org/) don't really help either as there's no way to debug - you'd change something and need another screenshot to see…
jonasvp on HNIf I'm on the phone with a client and ask them to look at something I can generally figure out what browser they have (minus the version) by asking 1 or 2 questions and that's…
rartichoke on HN