Squaresend
Web and SaaS
contact form widget
SHOW HN2013
95points
66comments
#237of 1,739 in 2013
Top 14%of 2013 by points
How HN took it
MixedNo clear lean
10 positive, 15 neutral or asking, 5 mixed, 15 critical, out of 45 comments about the project. Thread score -0.09.
Idea: 8 for, 7 againstDocs: 0 for, 3 againstExecution: 0 for, 2 againstPricing: 0 for, 2 againstDesign: 0 for, 1 against
The thread, comment by comment
Each row is a top-level comment and its replies, in HN's order. Select a cell to open that comment on HN.
positive neutral or mixed critical about another commenter or something else the maker
What HN said
What people liked
Useful for static sites and small businesses
From 3 comments
I think you should market it differently, something along the lines of "easy contact forms for static websites". This is a real need many small web shops have. I for example…
elyase on HNThis can be useful for people with static websites who want to include a contact form in some of their pages.
tathagata on HNA lot of this criticism is also assuming everyone is using their own computers. At a couple of places I've worked, we could store our files on a network drive but we got a fresh…
zampano on HN
Solves a real pain of managing contact forms
From 2 comments
This is great. Building forms and managing email is indeed painful. Sometimes you just want to have a form pop up and a message sent. I personally dislike mailto links because I…
jggonz on HNSeems like people here are more inclined to use mailto links and I agree since sending from our mail app gives us a clearer path onto whats going on and certainty that the email…
mrpollo on HN
Objections
Breaks mailto links that users prefer
From 3 comments
I don't know about you guys, but I am always absolutely relieved to see a mailto link rather than a contact form when attempting to reach someone. One click and it opens in my…
ComputerGuru on HNI'll agree with this. I don't know why everyone doesn't use mailto links, since they work better than any other solution. I also don't know why someone would want to cripple them…
StavrosK on HNWhat, why would you intentionally break my freedom to use any mail client I want? If I really want to send an email from the browser, I would have just used an extension that…
solox3 on HN
Landing page unclear about what it does
From 2 comments
Say I'm some clueless business guy. Somebody says "hey, you gotta check out square send". I visit your site. And I can't figure out what is it that you do or in what way do I…
orangethirty on HNI'm a programmer, couldn't figure it out from the landing page. Fix your landing page.
codewright on HN
Mailto-link fallback or email address should be shown
From 3 comments
I think this is a good idea. And I know small businesses looking for such (working) solution and they would happily pay $3/month. Question: why not let the user choose? Show the…
CCs on HNHey waterapp, no, it was pretty clear from the homepage and the grandparent's comment. It's a useful product for people who want a contact form they don't have to manage (it'll…
StavrosK on HN$3/mo for something that won't last forever, I can't change design, doesn't show my email address as an alternative in the same window. And please stop using word 'Square', it is…
alpb on HN
Competes with Wufoo, Jotform and similar form tools
From 2 comments
I've been here before I knew anything about web programming. This is a need real site owners have. And, I've watched people stumble on mailto links because an unconfigured mail…
1123581321 on HN"Indeed, I could be wrong." I might be the one who was wrong. As a programmer, this seems like a small solution that's already been solved with wufoo, contact forms 7 and the…
MichaelApproved on HN
Requests
Show the email address and a mailto option in the widget
From 2 comments
Hey waterapp, no, it was pretty clear from the homepage and the grandparent's comment. It's a useful product for people who want a contact form they don't have to manage (it'll…
StavrosK on HNI think this is a good idea. And I know small businesses looking for such (working) solution and they would happily pay $3/month. Question: why not let the user choose? Show the…
CCs on HN
Add a cancel or close button
From 2 comments
The widget might be useful, well done! Any plans to add other languages? Also please add a 'cancel' or 'close' button to the form...
democracy on HNIt'd be a good idea to have a 'cancel' button on the pop-up.
coherentpony on HN
Copy of sent messages for the sender
From 1 comment
Maybe offer an option to have the email sent to me too. That way I know that even if I don't get a reply I still have a record/copy of the email.
vxNsr on HN
WordPress plugin
From 1 comment
My last comment tends to agree with you. It seems there are many people who need this solution even with the products already out there. I hope you find lots of them and solve…
MichaelApproved on HN
Questions
How is spam handled
From 1 comment
Seems like people here are more inclined to use mailto links and I agree since sending from our mail app gives us a clearer path onto whats going on and certainty that the email…
mrpollo on HN
Why this beats a regular contact form
From 2 comments
Hey guys - congrats on the product launch! I'm really confused though. How is this better than an email form?
volandovengo on HNIn what situation would someone prefer a contact form over a mailto link that opens in their mail app (or, in my case, Gmail in the browser)?
weisser on HN
Alternatives named
Wufoo, Jotform, Google Forms
From 1 comment
I've been here before I knew anything about web programming. This is a need real site owners have. And, I've watched people stumble on mailto links because an unconfigured mail…
1123581321 on HN
Contact Form 7
From 1 comment
"Indeed, I could be wrong." I might be the one who was wrong. As a programmer, this seems like a small solution that's already been solved with wufoo, contact forms 7 and the…
MichaelApproved on HN