Sonar

I believe a lot of the value is the simplicity of SMS. No logins, save the number in your phone and just text them like you would your friend with a request...done! You're right…

I actually do like this concept. I've always found it cumbersome that online support is a live session where either one of you can get disconnected at any time, or that you might…

It's really frustrating to me when a Show HN gets thrashed this way. Every developer puts love into what they build, and most of the people here are developers that hopefully…

I really don't like this opportunistic BS. These guys yesterday struggled with their launch and you took that opportunity to tell the world how to build a better clone? Cheap…

It's nothing like you describe. They go to great length to say how they love Magic to turn around and tell the world how to do build a better clone. Did they write about the…

The fact that you acknowledge the opportunistic part of my comment proves my point. Yes, when you love something so damn much, you don't go out there and tell people how to build…

Is this using a long code or a short code? The examples seem to show a long code, which is basically a phone number. The FCC is in the process of cracking down on companies that…

We use long codes. There's a distinct difference between marketing/spam and customer service/support. When a customer initiates the conversation via text, it is generally seen as…

Right. Ordering stuff over SMS isn't that great an idea. There's going to be a lot of back and forth - what size do you want, is it OK if your flight has a change of planes at…

To make this really interesting, have you thought about making plugins/addons for, say, SalesForce/WHMCS/ZenDesk? A plugin there could easily allow this thing to skyrocket.

Can you give some insight in how a business would capture unique payment info related to a phone # in Stripe? Is there a payment link sent to users?

I don't know how they're doing payments exactly but if I had to guess they are recording a customer's credit card info to stripe and associate to a phone number somewhere. Since…

why would someone choose sonar over twilio?

great question. the main reason to use Sonar over twilio is that you'd have to essentially build our platform to be able to offer service like Magic. You need to be able to…

why would someone choose sonar over twilio?

I think this completely misses the point. The "magic" part of Magic isn't that it's over text -- that's just an implementation detail. Rather, the value is that it navigates all…

Right. Ordering stuff over SMS isn't that great an idea. There's going to be a lot of back and forth - what size do you want, is it OK if your flight has a change of planes at…