Minimalchat

Web and SaaS

live chat widget

SHOW HN2017

Minimalchat

Open Source alternative to services like Intercom.io and Smooch

github.com

#live chat#open source chat#website messaging#intercom alternative

163points
23comments
#227of 2,242 in 2017
Top 11%of 2017 by points

How HN took it

MixedNo clear lean

0 positive, 5 neutral or asking, 3 mixed, 4 critical, out of 12 comments about the project. Thread score -0.32.

Idea: 0 for, 4 against

The thread, comment by comment

Each row is a top-level comment and its replies, in HN's order. Select a cell to open that comment on HN.

positive neutral or mixed critical about another commenter or something else the maker

What HN said

What people liked

  • Open source alternative to paid chat tools is welcome

    From 2 comments
    • Hey! Nice! This project might be just the thing for our open source project's homepage, to allow non-technical folks to engage with us easiest! It feels like it would be really…
      patcon on HN
    • The hardest part is not the client and the server...but the CRM (the Intercom part). Here's something a lot of us would use - we want to bring our own socket API (for example…
      sandGorgon on HN

Objections

  • Covers only live chat, not the CRM, email automation or analytics that Intercom offers

    From 3 comments
    • This isn't an alternative to Intercom. This is an alternative to Intercom's live chat feature. This is only a very small portion of the value you get from using Intercom. I think…
      a13n on HN
    • Wouldn't this be a lot more like a replacement for services like Live Chat? Because I definitely would not be paying as much as I am for intercom if I was only using the live…
      jjeaff on HN
    • The hardest part is not the client and the server...but the CRM (the Intercom part). Here's something a lot of us would use - we want to bring our own socket API (for example…
      sandGorgon on HN
  • Smooch says it is not a competitor and calls Minimalchat another messaging channel

    From 1 comment
    • Hey everybody! Co-founder of Smooch.io here. Really like what what you've built here, a lightweight and open source web messaging system is definitely a useful component that a…
      gozmike on HN

Requests

  • Email integration based on triggers

    From 1 comment
    • Nifty start. The need for a hosted service like this is more for secure apps where third-party services may have some privacy implications. I think the default UI needs a little…
      ayanb on HN
  • Support for an established protocol such as XMPP or third-party transports like Pusher

    From 2 comments
    • Hey! Nice! This project might be just the thing for our open source project's homepage, to allow non-technical folks to engage with us easiest! It feels like it would be really…
      patcon on HN
    • The hardest part is not the client and the server...but the CRM (the Intercom part). Here's something a lot of us would use - we want to bring our own socket API (for example…
      sandGorgon on HN
  • More setup documentation

    From 1 comment
    • Looks great! Maybe add more docs so it's easier to setup.
      kasra85 on HN

Questions

  • Why the server is written in Go

    From 1 comment
    • Nifty start. The need for a hosted service like this is more for secure apps where third-party services may have some privacy implications. I think the default UI needs a little…
      ayanb on HN
  • What makes it stand out from free live chat clients

    From 1 comment
    • Wouldn't this be a lot more like a replacement for services like Live Chat? Because I definitely would not be paying as much as I am for intercom if I was only using the live…
      jjeaff on HN

Alternatives named

  • Intercom

    From 2 comments
    • The hardest part is not the client and the server...but the CRM (the Intercom part). Here's something a lot of us would use - we want to bring our own socket API (for example…
      sandGorgon on HN
    • This isn't an alternative to Intercom. This is an alternative to Intercom's live chat feature. This is only a very small portion of the value you get from using Intercom. I think…
      a13n on HN
  • Smooch

    From 1 comment
    • Hey everybody! Co-founder of Smooch.io here. Really like what what you've built here, a lightweight and open source web messaging system is definitely a useful component that a…
      gozmike on HN
  • Matrix

    From 1 comment
    • Admirable effort...but why not focus on the front-end/app - the CRM side of things - and simply develop on the shoulder of giants? By this i mean, maybe consider using an…
      mxuribe on HN
  • Broid

    From 1 comment
    • Hi @mihok and everyone, Co-founder of Broid here. Have you had the chance to look at our repo (https://github.com/broidHQ/integrations) ? @ Broid, we believe in democratizing…
      killix on HN

Category, keywords, summaries and labels on this page were made by AI (Thread Reader v2) and not checked by hand. Each point links to the comments it came from.

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