Moment
Web and SaaS
customer support platform
SHOW HN2018
7points
5comments
#1,952of 2,155 in 2018
Top 91%of 2018 by points
How HN took it
QuietFewer than 5 comments about the project
0 positive, 2 neutral or asking, 0 mixed, 0 critical, out of 2 comments about the project.
The thread, comment by comment
Each row is a top-level comment and its replies, in HN's order. Select a cell to open that comment on HN.
positive neutral or mixed critical about another commenter or something else the maker
What HN said
What people liked
Pricing seen as very cheap relative to other CRMs
From 1 comment
$25/mo for 2 seats. $99/mo for 50 seats. Obviously way cheaper than other CRMs and support/marketing services. It’s almost the “too good to be true” pricing which would make me…
ryanbertrand on HN
Objections
Pricing looked too good to be true and was confusing on mobile
From 2 comments
$25/mo for 2 seats. $99/mo for 50 seats. Obviously way cheaper than other CRMs and support/marketing services. It’s almost the “too good to be true” pricing which would make me…
ryanbertrand on HNOkay, I opened on desktop and the pricing UI makes more sense now. I was under the impression it was $99 for everything (chat, marketing and CRM). We use Intercom/Drift here and…
ryanbertrand on HN
Requests
Chatbots for qualifying leads
From 1 comment
Okay, I opened on desktop and the pricing UI makes more sense now. I was under the impression it was $99 for everything (chat, marketing and CRM). We use Intercom/Drift here and…
ryanbertrand on HN
Questions
Is the low pricing a website mistake?
From 1 comment
$25/mo for 2 seats. $99/mo for 50 seats. Obviously way cheaper than other CRMs and support/marketing services. It’s almost the “too good to be true” pricing which would make me…
ryanbertrand on HN
Alternatives named
Intercom, Drift, Stripe, Calendly, Hotjar, Evernote
From 2 comments
Hey HN! We built Moment because we found that there weren't any other platforms that make user data easy to manage. Each type of user data was in its own silo. We'd have…
tsergiu on HNOkay, I opened on desktop and the pricing UI makes more sense now. I was under the impression it was $99 for everything (chat, marketing and CRM). We use Intercom/Drift here and…
ryanbertrand on HN